WAP STRUGGLES TO GAIN ACCEPTANCE

    
WAP STRUGGLES TO GAIN ACCEPTANCE
WAP (the "wireless applications protocol" designed to reformat Internet
information for cellular phones) is still not widely accepted in Europe,
and the German cellular company D2 has said its average WAP customer uses
the service less than a minute a day. One observer says of the protocol:
"It is so hard! You go down, down, down all these menus, and you wait,
wait, wait each time. You're straining to read text on this tiny screen on
the phone. Eventually, people just give up." Adds technology usability
expert Jakob Nielsen: "WAP was supposed to be the great European
breakthrough that would leave Americans trailing in the dust. But the
people who have used it so far have decided that WAP stands for 'Wrong
Approach to Portability.' There's a valid question today whether the
Europeans have just raced off in the wrong direction." (Washington Post 15
Sep 2000)
http://www.washingtonpost.com/wp-dyn/articles/A8390-2000Sep14.html

Received on Friday, 15 September 2000 14:00:23 UTC