Re: Question about help, hint and alert

David -- sorry for the delay in responding to your question, but on behalf
of the Working Group I would like to reply that there do seem to be use
cases for multiple Hints, Helps, and Alerts -- and that the treatment of
them should be considered a styling or presentation issue.

Consider, for example, in the voice interaction case where a voice
interface might (as is typical in VoiceXML) offer multiple levels of hint
or help when the user repeatedly fails to reply to a prompt correctly.  The
multiple hints or help are used in sequence and typically are phrased in
increasing urgency or detail to help the user recover.  In non-voice
interactions one could consider the use of CSS or other styling mechanisms
similarly to provide multiple levels or alternative help -- outside of the
localization use case you mention.

Obviously the application author would like some means to further
categorize such multiple levels of help, hint, or alert but this is
probably best left to the host language.

Thanks, Charlie Wiecha

Received on Wednesday, 7 February 2007 14:58:23 UTC