Re: New user image error

> I just opened amaya for the first time, I tried in insert an image, what I
> got was a bunch of vertical stripes that only resembled the image. I use
> win2k and the image was a simple jpeg.
> Is there a setting I need to change?

Not that I'm aware of.

First of all, as far as I know Amaya uses OpenGL for rendering
(although I'm not sure if it applies to image rendering in
particular). If your drivers are buggy and/or outdated, this might
trigger weird issues such as this one. I'd suggest you check this
first.

Second, you didn't provide any version information. Are you using the
latest stable version (10.0) or the latest unstable (10.1-pre5)? You
can check this using the Help/About option. Also, you may try
switching versions (uninstall/install) in order to check if the
problem fades away.

Third, it might be an Amaya problem. Can you help the development team
by isolating the potential issue?
 * Try embedding a different JPEG file and see if it works (problem
might be from that specific JPEG);
 * Try in another machine (Windows 2000 if possible, as I've never
seen that problem in Windows XP);
 * Try embedding the image with problems in another HTML file (the
problem might be a weird HTML+images interaction).

If any of the previous items is applicable, please attach the relevant
files in a packed format (ZIP, for example) so the developers can take
a look at.



> or is it time to remove the program from my system?

Of course you are free to decide. I can't speak in name of the Amaya
team but, in general, being able to enjoy a great piece of software
with freedom (not just free) can sometimes require a little effort
from the users also, as often there aren't enough resources to perform
testing: usually the community gives a hand with this.



Hope this helps,

  Helder Magalhães

[1] http://www.w3.org/Amaya/User/BinDist.html

Received on Friday, 14 November 2008 11:07:06 UTC