Re: COGA notes regarding EO video scripts

Hi Rain,

Many thanks for your thorough review and thoughtful comments! Please 
find some responses inline:


On 14/06/2021 20:46, Bakken, Brent wrote:
> Hi Jeanne,
> 
> Yes, please forward to Shadi and me. Thanks for following through on this.
> 
> Brent
> 
> *From:*Jeanne Spellman <jspellman@spellmanconsulting.com>
> *Sent:* Monday, June 14, 2021 1:15 PM
> *To:* Bakken, Brent <Brent.Bakken@Pearson.com>
> *Subject:* Fwd: COGA notes regarding EO video scripts
> 
> Bruce,
> 
> I got some feedback on the scripts from a new Silver participant who is 
> from COGA.  She missed the survey date so I am forwarding it to you 
> directly.
> 
> jeanne
> 
> 
> 
> -------- Forwarded Message --------
> 
> *Subject: *
> 
>  
> 
> COGA notes regarding EO video scripts
> 
> *Date: *
> 
>  
> 
> Sat, 12 Jun 2021 11:53:08 -0700
> 
> *From: *
> 
>  
> 
> Rain Michaels <rainb@google.com> <mailto:rainb@google.com>
> 
> *To: *
> 
>  
> 
> McSorley, Jan <jan.mcsorley@pearson.com> 
> <mailto:jan.mcsorley@pearson.com>, Jeanne Spellman 
> <jspellman@spellmanconsulting.com> <mailto:jspellman@spellmanconsulting.com>
> 
> *CC: *
> 
>  
> 
> Lisa Seeman <lisa.seeman@zoho.com> <mailto:lisa.seeman@zoho.com>
> 
> Hello Jan and Jeanne,
> 
> As promised, I took a look at the scripts this weekend. This is 
> incredible work!
> 
> A couple of thoughts if there is a possibility of making changes even 
> though this feedback is late:
> 
>   * SC 2.1.2 No keyboard trap:
>     https://wai-wcag-videos.netlify.app/sc-2.1.2/
>     <https://urldefense.com/v3/__https:/wai-wcag-videos.netlify.app/sc-2.1.2/__;!!LtJ5xwj-!Y0rHO1iuJdrXXtfFUkGWtX8uEv3Q3JkPMwxbgqgin1gknQo2ZKBj-lClSe3317AyP-c$>
> 
>       o The script is excellent, except that date pickers themselves can
>         be some of the most problematic interaction patterns from a
>         cognitive perspective. I would like to suggest considering a
>         different interaction pattern that is much simpler, such as a
>         Yes/No dialog that is asking the user to confirm something.
>       o If you choose to continue with the date picker as the pattern,
>         then it would be a good idea for us to be involved in how those
>         visuals are constructed and what date picker pattern is
>         selected, as well as the context of the page in which it is
>         presented.

The sub-group opened issue #65 on this script and welcomes your input:
  - https://github.com/w3c/wai-wcag-videos/issues/65


>   * SC 2.1.3 Keyboard (no exceptions):
>     https://wai-wcag-videos.netlify.app/sc-2.1.3/
>     <https://urldefense.com/v3/__https:/wai-wcag-videos.netlify.app/sc-2.1.3/__;!!LtJ5xwj-!Y0rHO1iuJdrXXtfFUkGWtX8uEv3Q3JkPMwxbgqgin1gknQo2ZKBj-lClSe33aBqfykI$>
> 
>       o There is a missed opportunity here that might be considered to
>         bring speech difficulties into this story, as well. If Niando
>         has slightly slurred speech and one of the coordinates includes
>         the numbers 13, 14, or 15, the video could show the speech
>         recognition software misunderstanding Niando and moving her
>         selection up or down one to the other next number. Niando can
>         then follow up with "up one" or "down one" to correct the error.


The sub-group prefers to limit the focus of the videos to the minimum 
needed to understand the requirement. This suggestion seems to expand 
the scope to discuss challenges of speech recognition rather than keep 
the focus on the requirement (no exception to use of keyboard). Other 
videos focusing specifically on assistive technologies are in planning.

The sub-group opened issue #66 on this script and welcomes your input:
  - https://github.com/w3c/wai-wcag-videos/issues/66


>   * SC 1.3.4 Orientation:
>     https://deploy-preview-57--wai-wcag-videos.netlify.app/sc-1.3.4/
>     <https://urldefense.com/v3/__https:/deploy-preview-57--wai-wcag-videos.netlify.app/sc-1.3.4/__;!!LtJ5xwj-!Y0rHO1iuJdrXXtfFUkGWtX8uEv3Q3JkPMwxbgqgin1gknQo2ZKBj-lClSe331mP9GwY$>
> 
>       o If possible, it would be neat to add an additional visual moment
>         to this script where the app gives Jan a "helpful" dialog that
>         says "this app works best in portrait mode, please adjust your
>         phone" or some-such. This gives the chance to really empathize
>         with how annoying it is for something to be "helping" in a way
>         that is not possible for the individual.

The sub-group discussed this idea but felt it would need to be clear 
both visually and in audio, and would make the script longer and more 
complex. We prefer to keep the script as focused as possible.


> Thank you,
> 
> Rain


Regards,
   Shadi

-- 
Shadi Abou-Zahra - http://www.w3.org/People/shadi/
Accessibility Strategy and Technology Specialist
Web Accessibility Initiative (WAI)
World Wide Web Consortium (W3C)

Received on Monday, 21 June 2021 10:07:57 UTC