- From: Helen Burge <helen.burge@deque.com>
- Date: Tue, 6 Aug 2019 17:35:06 +0100
- To: Daniel Montalvo Charameli <dmontalvo@w3.org>
- Cc: wai-eo-editors@w3.org
- Message-ID: <CAPYygY7BMGmJwfVQidEn87taFdD0CVNN+vM=JMkgh35gxdMcmw@mail.gmail.com>
Looks great to me! Thanks for the updates.I appreciate literal examples are not good, I just add them to the feedback to help clarify my point as was a large brain dump! On Tue, Aug 6, 2019 at 5:20 PM Daniel Montalvo Charameli <dmontalvo@w3.org> wrote: > hello Helen. > > Many thanks for your comments and feedback. They are very welcomed. > > Let me address your comments below. > > On 8/2/2019 3:40 PM, Helen Burge wrote: > Hi, > > I was added to the group but not allowed to submit my answers so here > they are: > 1) No comment > 2) I read the material carefully . > 3. Unit 1: What is Web Accessibility: "Describe the scope of “the Web” > beyond desktop and mobile devices" - this should be expanded on as does > it mean expanding on assistive technology? > > I was not thinking of assistive technologies yet. These will be > addressed later on in the unit. At this point the main goal for this > learning outcome is that students are aware that the web expands into > many other devises different than the PC and their phone, such as smart > watches, TVs, or smart home devices. I have reworded this learning > outcome and now it says: > > > * Describe how “the Web” expands into other devices such as smart > TVs, watches, or smart home appliances > > Is it clearer now? > > 4. Topic: Stories of people with Disabilities: Will there be links to > resources to get demonstrators or is it best to say "Tip: As you may be > inviting only one or two demonstrators (colleagues or friends) of > assistive technology," - as the term demonstrator is not clear it is > someone with a disability, so could be a user? > > I think specifically of "expert users with disabilities". We have > reached a consensus to require expert users to explain how an assistive > technology works, since having any type of user might lead students to > confusion. It seems to me like there is a wording issue and I need to > change the word "demonstrator" to something else. Maybe > > > * Invite expert users with disabilities to demonstrate the assistive > technologies and adaptive strategies they use when interacting with > websites and applications. Ask users to explain some accessibility > features. Encourage them to present some frequently encountered barriers > and strategies they use to work around them. > > > **Tip:** As you may be inviting only one or two users, make sure to > emphasize the diversity among people with disabilities, even with the > same type of disability. Also emphasize how design features can enable > or disable people. ... > > Is it clearer now? > > To expand on the current suggestions, I have found highlighting examples > relevant to the audience of good and bad practices that the audience can > relate to. For instance their product and what they currently do well > for screen readers and what they can improve on. I also have given more > relevant homework where I give a scenario in a typical user experience. > Like "Using a screen reader, go to x website and search for a red item. > Add it to your basket and open the checkout." I would give a scenario as > often would highlight areas the audience assume work in their product. > The examples given in the training are quite relevant to the homework > and you can suggest a review session to go through what the audience > found hard or easy and how much is down to not understanding to use the > tools versus design of the website. > > I feel the course does cover this, but is assuming the trainer will have > advanced users of assistive technology in the class and in some cases > this will not be possible and these are suggestions that can help the > trainer with practical methods of helping a learner. I didn't raise a > ticket as feel this feedback is quite subjective and might be overkill! > > I will work on trying to be more directive in the "Teaching Ideas" and > the "Homework Ideas" for the curricula. It is important to bear in mind, > though, that at this stage we are developing a curriculum, from which > organisms will hopefully develop their own courses. There is also a > project for which a MOOC course based on this curriculum will be > developed. Further materials to guide teachers on how to develop a > specific activity are to be developed in the future, with founds from > the WAI-Guide project as well. So I think we need to strike the balance > here between guide trainers who have not a very deep knowledge in the > matter but at the same time leave room for the future materials of this > resource that are to come. > > 5. Topic: Scope of Web Accessibility: "Explain that accessibility is > part of overall inclusion, since accessibility features benefit all > users as well as those with disabilities." a good example here is > contrast ratios, as "normal" users can read strong ratios better than > weak ratios and most audiences can relate. (Also mentioned in a > subsequent point). Again a homework idea could be a real life example > exercise of the student using assistive technology online to perform a > task they are used to doing frequently like online shopping. > > In unit 2 we have some of these exercises you are proposing. > > > * Ask students to explore the use of assistive technologies to > perform a task, such as reading the news, making a purchase, interacting > in social networks, etc. Instruct them that their experiences are not > those of an assistive technology everyday user. > > > > * Ask students to go to three different types of websites (e.g., > shopping site, banking site, entertainment site) and to identify three > access barriers from each of the three sites. Ask students to creatively > explain how better design may remove those barriers found. > > > Once again I am hesitant to write very concrete activities in the > curricula, since I feel these will be addressed in complementary > resources we are to develop. The curricula is intended to be a framework > for many types of audiences that will later develop their own training > activities. You can have a look at the Curricula Requirements Analysis > if you want to get familiar with the background for this resource. > > 6. Unit 2: People and Digital Technology: I agree with the format and > content > > 7. Topic: Diverse Abilities, Tools, and Strategies: "Ask students to > engage with relatives, friends, or colleagues with disabilities that > they may have." - is it better to say "Ask students to engage with > relatives, friends, or colleagues with difficulties that they may have > with web content." - mainly as asking my mum "what disabilities do you > have?" might get me slapped! > > Oh, mine would probably say "I don't have any disabilities" :-) but... > anyway, I guess broadening the scope a little bit will help since we can > reinforce the idea that accessibility features benefit users without > disabilities as well. This is an idea that will be later developed, > specially in the business case for accessibility unit. I have reworded > it as follows: > > > * Ask students to engage with relatives, friends, or colleagues that > they may have. Ask students to gather information on which types of > assistive tools and/or adaptive strategies their acquaintances use to > interact with digital technology. Help students classify the tools they > have learned about. > > Could the focus be less about disabilities and more about the need for > assistive technology for simple tasks like the use of glasses when using > real life examples. Might be worth adding to the tip that does cover > this too. > > This is one of the most difficult balances to strike here. On the one > hand I agree with you that we don't want to make this too > disability-centered but, on the other, we do need to explain the concept > of disability, the main types of disabilities that exist and also point > to people with disabilities at a certain extent. Now the tip looks: > > **Tip**: While it is important to introduce different types of > disabilities, avoid portraying them as being limiting or discomfortable. > Compare the role of assistive technologies and adaptive strategies with > that of other tools used by people without disabilities, such as > glasses. Communicate that barriers are caused by design decisions rather > than by the disability. > > > > 8. Topic: Components of Web Accessibility: For teaching ideas is it > worth adding some examples of known limitations of assistive technology > versus websites. For example Android screen readers do not hide > decorative images with alt="" unless the developer adds > aria-hidden="true". Is the responsibility on the developer or on the > assistive technology? > > > Good point, really the concept of accessibility support keeps evolving > day after day. I think I would not exaggerate if I say that every day > things in the accessibility support field change for better or worse. I > have added this but as a general idea, We need to think carefully before > pointing to any specific instance of accessibility support, same > rationale as per the other specifics. Now the first teaching idea of > topic "Components of Web Accessibility" looks like: > > > * Based on the previously taught topics, ask students to reflect on > the inter-dependencies between assistive technologies, adaptive > strategies, and digital content. Guide them to realize how one relies on > the other and how using different combinations of tools may yield > different user experiences. > > 9) No other comments > > Regards, > Helen > > Thanks again. > Daniel. > > > -- > Helen Burge | Senior Accessibility Consultant | +44796-748-1296 > Deque Systems - Accessibility for Good > deque.com > -- Helen Burge | Senior Accessibility Consultant | +44796-748-1296 Deque Systems - Accessibility for Good deque.com
Received on Tuesday, 6 August 2019 16:35:40 UTC