What is documentation?


I've been doing more thinking about the documentation issue. I'd just like
to clarify what we mean when we talk about documentation. Since many user
agents don't come with manuals, I had been assuming that documentation
includes an application's built-in help system as well as any print
materials that may accompany a product. Is that a safe assumption?  Does
the term documentation only apply to manuals? 

What about context sensitive help? Should the help system and any "manuals"
be treated separately in regards to checkpoints for accessibility? 


Received on Monday, 1 March 1999 09:16:27 UTC