Re: Survey platform recommendations?

For those who use Qualtrics, you should be aware that they have a relatively new “Simple Layout” option that improves the accessibility of surveys. If you go to “Look and Feel•Layout” you should find the option to switch to the Simple layout.

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Michael Vaughn (he/him/his)
Associate Director of Digital Accessibility
Yale University, Information Technology Services

From: Lucy Greco <lgreco@berkeley.edu>
Date: Monday, April 29, 2024 at 1:03 PM
To: Pearson, Amy <apearson@apa.org>
Cc: w3c-wai-ig@w3.org <w3c-wai-ig@w3.org>
Subject: Re: Survey platform recommendations?
hi  qualtrics is ok but it is not easy to make accessable surveys with it the person creating the survey can not be a person with a disability. as well many of the question types are also not accessable so it's a hard choice to make but many many people use it
 google forms does a good job and survey  monkey and surveygizmo are all good choices as well microsoft forms is very good. but it's more important to train the surveyors to know how to create accessable surveys than anything else. If they create a scale they need to make sure each option on the scale is labeled and not just the two ends or one option in the middle. sadly this is still a thing in this day and age that surveys can be so inaccessable when forms were the first think  html did write lucy



Berkeley IT<https://technology.berkeley.edu/home>

Lucy Greco, Web Accessibility Evangelist

Campus IT Experience
Phone: (510) 289-6008 | Email: lgreco@berkeley.edu<mailto:lgreco@berkeley.edu> |

We champion diversity. We act with integrity. We deliver. We innovate.



On Mon, Apr 29, 2024 at 7:22 AM Pearson, Amy <apearson@apa.org<mailto:apearson@apa.org>> wrote:
Hello.
We are exploring solutions to create surveys and had a question about whether there were certain options that are natively more accessible, or ones that we should avoid.  At the moment, the team is looking into Qualtrics but before we get too far in the process, I was hoping to get insights from this group.  I understand there will be areas in which we impact the accessibility (e.g., word choice, image descriptions, form setup, etc.), but some platforms have more accessibility options built-in and some are severely lacking…

Thanks in advance for your help! -amy

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Amy Pearson | Manager, UX Optimization and Compliance
Digital Strategy & Services, Communications
American Psychological Association