- From: Guy Hickling <guy.hickling@gmail.com>
- Date: Thu, 28 Dec 2023 02:02:56 +0000
- To: WAI Interest Group discussion list <w3c-wai-ig@w3.org>
- Message-ID: <CAAcXHNKxLrHv-QERbTasXOydaqGmKTwCbpf-3itXZ4sF5ggL6Q@mail.gmail.com>
Thank you for your reply, Milan. However, the writer of that article I gave the link for doesn't claim to be an AI expert, but he wasn't being naive either. The point he was making was that he asked ChatGPT a perfectly reasonable query, of the kind that anyone not expert in accessibility might ask (questions people are already asking), hoping to get help with their website accessibility. The unfortunate point he had to make was that the reply ChatGPT returned was misleading and inaccurate, so would mislead all those people who want to rely on it. You may not see him as expert in AI, but he knew enough (and considerably more than I know about it, for instance, and more than most people probably) to obtain clarification from that AI tool, including two frank admissions that it had given wrong info! You say we should train before using ChatGPT. I would say ChatGPT is there for everyone to use; it just shouldn't be used for matters it cannot handle. The deeper point he was making, and with which I wholeheartedly agree, is that AI is simply not clever enough, yet, to provide authoritative guidance on subjects as complex as web accessibility and accessibility audits. I view with extreme concern the fact that some sections of the web dev world are already hailing AI as the answer to all their prayers - hence my original comment. Some (too many) want to do accessibility the easy, cheap way, by shoving the problem off onto a simple tool and so avoid the need to spend time and effort themselves to learn how to create accessible websites. In that, they are tying to use it the same way that many have long used automated test tools and accessibility "overlays", as a quick fix without understanding (or in some cases even caring) if the tools can truly do it. That test illustrates what will go wrong if developers try to use it for this purpose. There are no easy get-outs to accessibility. Web developers and designers and testers must all learn how to do it themselves (or bring in outside help). However good AI may become in the future (and I have my reservations on that) it is not ready yet for this purpose.
Received on Thursday, 28 December 2023 02:03:14 UTC