RE: Start over link for an error page

Angela,

It is not a requirement. 

Multiple Ways is for finding website content not for getting back to the start of some place on a page or in a process.

This may be some kind of Error Suggestion in a way also but not exactly as written in WCAG3.3.3.

This would be something like a Bypass Blocks idea to get “back” to something quickly.
However, it just seems to me to be a nice function and with proper labeling, keyboard selection and color contrast (and all the other things we do to buttons and links), it would be accessible.

Alan Smith

From: Davis, Angela (ITS)
Sent: Friday, August 2, 2019 1:20 PM
To: w3c-wai-ig@w3.org
Subject: Start over link for an error page

Hello,

I’m auditing a credit card error page and I was wondering if a start over link is an accessibility requirement? This link when clicked would take the user back to the beginning of the transaction.

I’m assuming it is not because 2.4.5 Multiple Ways (Level AA) states more than one way is available to locate a Web page within a set of Web pages except where the Web Page is the result of, or a step in, a process.

I’m also questioning this because the benefits listed on https://www.w3.org/WAI/WCAG21/Understanding/multiple-ways.html make it seem as if it should be included on this type of page.

Any information is helpful!

Thanks,

Angela Davis
Information Technology Specialist 2
NYS Office of Information Technology Services
Citizen Services Cluster | Application Systems Engineering