RE: Remote usability testing with disabled people

We want to make things better. The best way to do that is get real users to test your product. I see no problem with wanting to use remote usability testing specific to those with disabilities.

The face-to-face interviews: have you gone to them? That seems to be the best to satisfy both worlds: effective user testing and convenience for the tester.



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________________________________
From: accessys@smart.net <accessys@smart.net>
Sent: Saturday, February 25, 2017 5:42:31 PM
To: Lars Ballieu Christensen
Cc: Wayne Dick; Juliette; w3c-wai-ig@w3.org
Subject: Re: Remote usability testing with disabled people



Why????

they won't be the only ones using it

Bob


On Sat, 25 Feb 2017, Lars Ballieu Christensen wrote:

> Date: Sat, 25 Feb 2017 23:29:56 +0100
> From: Lars Ballieu Christensen <lbc@sensus.dk>
> To: accessys@smart.net
> Cc: Wayne Dick <waynedick@knowbility.org>,
>     Juliette <piazza.juliette@gmail.com>,
>     "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
> Subject: Re: Remote usability testing with disabled people
> Resent-Date: Sat, 25 Feb 2017 22:30:39 +0000
> Resent-From: w3c-wai-ig@w3.org
>
> Talking strictly about accessibility, it would probably make sense only to involve users with proficient IT and AT skills for these kinds of user tests.
>
> Kind regards,
>
> Lars
>
> Sendt fra min iPad
>
>> Den 25. feb. 2017 kl. 23.14 skrev accessys@smart.net:
>>
>>
>> another item that must be considered is the braod spectrum of people, disabilities, platforms and adaptive equipment being used. also the level of skill that various users have.
>> on this list we have many who could probably plow their way thru just about any old hack but will the new user. or person using odd software that may be generations old be able to use the sites.
>> hard to know with remote or any kind of testing that is not controlled.
>>
>> X number with this disability
>> Y using this software
>> etc etc etc.
>>
>> Bob
>>
>>
>>> On Sat, 25 Feb 2017, Wayne Dick wrote:
>>>
>>> Date: Sat, 25 Feb 2017 12:22:08 -0800
>>> From: Wayne Dick <waynedick@knowbility.org>
>>> To: Juliette <piazza.juliette@gmail.com>
>>> Cc: "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
>>> Subject: Re: Remote usability testing with disabled people
>>> Resent-Date: Sat, 25 Feb 2017 20:48:22 +0000
>>> Resent-From: w3c-wai-ig@w3.org
>>> This is a critical enterprise. There are others that are similar. In all
>>> these cases I have started to worry about the ethical treatment of human
>>> subjects. How do you address this?
>>> Sincerely, Wayne Dick
>>>
>>>
>>>> On Saturday, February 25, 2017, Juliette <piazza.juliette@gmail.com> wrote:
>>>> Hello,
>>>> I launched,  Inclusight, a startup that provides disabled participants
>>> for user testings. After providing for a while, disabled participants for
>>> face-to-face user testing, I figured out this was not the best solution.
>>> It's not convenient at all for disabled people as they need to travel and
>>> to plan the session a long time in advance. And when they start the
>>> testing, they figure out they cannot use their own familiar configurations.
>>> It's also a pain for user researchers who, on top of that, are not always
>>> aware of how is it to work with disabled people.
>>>> That's how I came up with the ambition of offering remote usability
>>> testings for disabled people. At this stage, I am looking for professionals
>>> willing to share with me their experience in doing remote user testing with
>>> vulnerable or disabled people. I want to understand how you could make the
>>> most benefit from Inclusight.
>>>> I am looking forward to hearing from user researchers, web accessibility
>>> experts or any other professionals.
>>>> Kind Regards,
>>>> --
>>>> Juliette
>>>>
>>>
>>
>>
>>
>>
>
>
>
>



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