- From: David Woolley <forums@david-woolley.me.uk>
- Date: Sat, 25 Feb 2012 16:41:42 +0000
- To: 'WAI Group' <w3c-wai-ig@w3.org>
Ramón Corominas wrote: > > I guess that, if users have difficulties using the site, they will > simply go away without even trying to leave a comment. And the bigger the company you are, the more likely that is, as people know that their comments will only reach a first line support person, whose job is to dismiss as many problem reports as possible without higher level action. -- David Woolley Emails are not formal business letters, whatever businesses may want. RFC1855 says there should be an address here, but, in a world of spam, that is no longer good advice, as archive address hiding may not work.
Received on Saturday, 25 February 2012 16:42:15 UTC