- From: Ian Anderson <lists@zstudio.co.uk>
- Date: Fri, 16 Apr 2004 00:57:46 +0100
- To: "David Poehlman" <poehlman1@comcast.net>
- Cc: <w3c-wai-ig@w3.org>
> Actually, what *I* was going for with my comment on screen reader stats was > to place the emphasis on technology as a whole rather than screen readers > specifically due to the variance in environments and configuration > preferences. you cannot possibly second guess every one so rather than try > to figure out who uses the most of this or that, it's best to take an > approach that provides for the broadest access possible as you say in your > message below. In other words, If you find that one screen reader is the > most popular or gets the most dollars, coding for that will leave out a lot > of people. I don't disagree with you, in the main. I am sure we all agree that broadest possible access is our overriding goal. What the heck are we bothering with all this for, if that is not our core belief? What I am not clear on is the connection that is being made between optimising the user experience for one group of users with "leaving out" a lot of others. These are not the same thing. Here's an analogy. A film is broadcast in widescreen. Those people with older TV sets (me, for example) either get black bars top and bottom, or the left and right edges are cropped, or a mixture of both. Those users who spent money on a widescreen TV may see the film in its proper format. But if it's broadcast in a modified 4:3 version, it's the users with widescreen TVs who get cropping, or black bars, or a stretched picture. This time the widescreen tv users lose out, and the users of older TVs don't have an incentive to upgrade. Either way, everyone gets to see the film; some have a better experience than others. The analogy is not an exact comparison to JAWS versus Window-Eyes, for example, because only a few of the problems arise because Window-Eyes is broken. Most differences are quirks, and you can't use the analogy of upgrading like you can with browsers. Although WE bugs me frequently, I do acknowledge that it is a quality piece of software. However, I think the analogy illustrates my two main points: 1. we are not excluding anyone. I am talking about relatively fine differences in user experience... tweaking; optimising. 2. whatever you do in these cases, someone will lose out a little You seem to be saying we should optimize for no screen reader over another but I can't see, for example, how that helps me choose between two valid, alternative ways of coding a navigation bar, each of which creates issues for someone. I want perfect for everyone, but sometimes there is no perfect. Then, I have to choose, and market share is one factor I look at in making that choice.
Received on Thursday, 15 April 2004 20:50:10 UTC