FW: Pop-Ups

If you want to complain to the Washington Post on their use of Pop-Ups,
use this email address, webnews@wpni.com.  But read from the bottom
first for my compliant and then their response.

 

Robert Neff

robert.neff@uaccessit.com

214.213.1979

 

-----Original Message-----
From: webnews [mailto:webnews@wpni.com] 
Sent: Monday, September 23, 2002 9:47 AM
To: Robert Neff
Subject: Re: Pop-Ups

 

Dear Mr. Neff, 

Thank you for contacting us regarding pop-up advertisements on our site.
I am sorry for the inconvenience but hope you will realize that to offer
the great services that are available at washingtonpost.com, we have to
find ways to be a responsible business. Innovative advertising vehicles
like this help in that effort. 

I have forwarded your feedback on to our editors. While we can not make
every change recommended, we do take our readers thoughts on these ads
into account when creating and reviewing advertisements. 

Thank you for taking your time to write to us. 

Sincerely, 
Jennifer Lilly 
Customer Care 
washingtonpost.com 

Robert Neff wrote: 

I used to have your web site as my home page and enjoyed keeping up with
the DC Metro area and national news.until u started using POP-UP
WINDOWS.  These are frustrating and annoying.  YOU SHOULD GIVE ME THE
OPPORTUNITY TO TURN THESE OFF and I refuse to buy software to block
pop-ups.so I have changed my home page and will not visit your site
anymore - will use CNN.

Robert Neff 

robert.neff@uaccessit.com 

214.213.1979