- From: Jim Tobias <tobias@inclusive.com>
- Date: Wed, 07 Nov 2001 06:10:35 -0500
- To: Kynn Bartlett <kynn-edapta@idyllmtn.com>, Joe Clark <joeclark@joeclark.org>
- Cc: w3c-wai-ig@w3.org
Sorry to weigh in so late, but... The point of disability statistics is to be able to have something to say to people who care about market size. If we have nothing, then it looks to them as if we don't care about the same things they do. Frankly, aren't you more impressed if someone not in the accessibility area is able to make a useful remark about accessibility? Same thing. Making organizations move on accessibility takes multiple messages to multiple internal constituencies. Without an internal consensus, large organizations don't allow us access to their resources and decision processes. Also, how about honesty as a motivation to talk about numbers? For some access changes there is true market justification and for some there isn't. When we cover up this fact we look like religious missionaries at the door, not the plumber. We want to be the plumber. Actually, now that I think of that analogy, it's quite apt. Let's say that the numbers show that only 1% of users would benefit from a particular accessibility fix. Fine. Wouldn't you fix a leak that accounts for 1% of your water usage -- about 2 gallons a week (source: American Water Works Association)? Jim Jim Tobias, President Inclusive Technologies tobias@inclusive.com 732.441.0831 v/tty www.inclusive.com > -----Original Message----- > From: w3c-wai-ig-request@w3.org [mailto:w3c-wai-ig-request@w3.org]On > Behalf Of Kynn Bartlett > Sent: Sunday, November 04, 2001 11:30 AM > To: Joe Clark > Cc: w3c-wai-ig@w3.org > Subject: Re: Disability statistics > > > At 04:34 AM 11/3/2001 , Joe Clark wrote: > >I was reading the remarks about making a business case for > accessibility, which I believe flatly cannot be done. It's purely > an issue of ethics or legal compliance. > > I think you're right; business cases tend to be very weak and actually > avoid the issues of people with disabilities ("cell phones!" "search > engines!") because when you're a minority group, especially one with > limited means AND obstacles to use, statistics are generally speaking > not your friend. > > I've heard statistics used as "oh, huh! I never knew that" supporting > evidence, but I've never seen a web developer or policymaker make a > change just because the numbers are there. At best, disability > stats are numeric trivia. > > Frankly, I think the argument, "we may end up disabled ourselves and > be unable to use the Internet we're building" has proven more > compelling than any sort numbers we can report. > > --Kynn > > > -- > Kynn Bartlett <kynn@reef.com> > Technical Developer Liaison > Reef North America > Accessibility - W3C - Integrator Network > ________________________________________ > BUSINESS IS DYNAMIC. TAKE CONTROL. > ________________________________________ > http://www.reef.com >
Received on Wednesday, 7 November 2001 05:56:18 UTC