Re: new wording for Undo

​My wife and I both noticed a version of GMAIL mobile that was pretty
precarious in the deletion of emails and we both experienced the
frustration of inadvertently deleting emails when trying to swipe in the
left menu. Then we noticed after an update that after accidental​ deletion,
there was an "undo" button where the email was after the swiping delete,
that would stay there until another action was initiated on the page. That
overcame the problem for us.





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David MacDonald



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On Wed, Jul 19, 2017 at 9:51 AM, Jonathan Avila <jon.avila@levelaccess.com>
wrote:

> Ø  In a web-mail context, I think the usual solution is to go to the
> 'trash', where email is stored for a while.
>
>
>
> And this task can be very complicated for some people. So it raises the
> issue that just because there is a way to undo something doesn’t mean some
> users will be able to perform the undo do to the complexity of it.  For me
> I have multiple accounts showing in one common inbox – so I’d have to check
> each account, find the deleted email folder (which may be called different
> things), then wait for the messages to appear, find the message, find the
> move command, and move it back to my inbox.  Then I’d have to find the
> inbox item from the folder list and return to reading my inbox.
>
>
>
> Jonathan
>
>
>
>
>
> *From:* Alastair Campbell [mailto:acampbell@nomensa.com]
> *Sent:* Wednesday, July 19, 2017 9:46 AM
> *To:* Jonathan Avila; White, Jason J; lisa.seeman
> *Cc:* David MacDonald; W3c-Wai-Gl-Request@W3. Org
> *Subject:* Re: new wording for Undo
>
>
>
> In a web-mail context, I think the usual solution is to go to the 'trash',
> where email is stored for a while.
>
>
>
> I agree that undo on text-entry (like a wysiwyg editor) is useful, but
> saying that you could go back a page (or three) and then undo changes in a
> text area? That's another matter.
>
>
>
> Cheers,
>
>
>
> -Alastair
>
>
>