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RE: new wording for Undo

From: Jonathan Avila <jon.avila@levelaccess.com>
Date: Wed, 19 Jul 2017 13:51:12 +0000
To: Alastair Campbell <acampbell@nomensa.com>, "White, Jason J" <jjwhite@ets.org>, lisa.seeman <lisa.seeman@zoho.com>
CC: David MacDonald <david100@sympatico.ca>, "W3c-Wai-Gl-Request@W3. Org" <w3c-wai-gl@w3.org>
Message-ID: <CY1PR0301MB2090A4667B5456488E73AE70F1A60@CY1PR0301MB2090.namprd03.prod.outlook.com>
  In a web-mail context, I think the usual solution is to go to the 'trash', where email is stored for a while.

And this task can be very complicated for some people. So it raises the issue that just because there is a way to undo something doesn't mean some users will be able to perform the undo do to the complexity of it.  For me I have multiple accounts showing in one common inbox - so I'd have to check each account, find the deleted email folder (which may be called different things), then wait for the messages to appear, find the message, find the move command, and move it back to my inbox.  Then I'd have to find the inbox item from the folder list and return to reading my inbox.

Jonathan


From: Alastair Campbell [mailto:acampbell@nomensa.com]
Sent: Wednesday, July 19, 2017 9:46 AM
To: Jonathan Avila; White, Jason J; lisa.seeman
Cc: David MacDonald; W3c-Wai-Gl-Request@W3. Org
Subject: Re: new wording for Undo

In a web-mail context, I think the usual solution is to go to the 'trash', where email is stored for a while.

I agree that undo on text-entry (like a wysiwyg editor) is useful, but saying that you could go back a page (or three) and then undo changes in a text area? That's another matter.

Cheers,

-Alastair
Received on Wednesday, 19 July 2017 13:51:36 UTC

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