FW: Review of W3C draft of "Making Content Usable for People with Cognitive and Learning Disabilities"

I just received Willa's feedback this morning.

From: Armstrong, Willa <warmstrong@loc.gov>
Sent: Friday, August 28, 2020 7:27 AM
To: Keen, Laura <lkee@loc.gov>; Smith, Natalie Buda <nsmith@loc.gov>
Subject: RE: Review of W3C draft of "Making Content Usable for People with Cognitive and Learning Disabilities"

Hi Laura,

I did and it was great. I'm a frequent user of the WAI site and this layout of WCAG<https://www.w3.org/WAI/WCAG21/quickref/>. With all the resources presented in this format, I miss left rail page navigation that collapses to just the h2s, visually shows where you are, and expands to show child headings of the section you're in. I'll likely refer most often to the summary, design, and personas section of the shared draft. Some notes:

*         Summary: if the list was a nested or definition list with the main goal in one line and the text description on a second line; would be easier to scan the main goals.

*         User Stories section: Looks like sections got swapped; second sentence says "...as the design guide above" but the design guide section is below.

*         Design Guide: When I read the more details section, I felt I had to go back and reread the description and how it helps section to connect the information. Could the information in "More Information" be merged into the "Descriptions" section or order of the sections switched to Description, More Details, How It Helps.

*         Personas: I didn't realize at first that the initial problem/works well info were just examples. I ended up reading the descriptions and then going back and reading the initial problem/works well section.

*         Appendix: Mapping User Needs, Persona, and Patterns: Noticed the scenarios are linked but the user stories and patterns are not. I'd be more likely to use this as a cross reference tool if they were all linked.

*         Broken Link: Makaton symbols link is a 404

*         Additional Topics: Would be interested to see modals addressed, particularly modals that irregularly gets introduced on page load, interrupt expected navigation patterns, an solicit money or personal information like email. For example, a popup donation request during a Library's fundraising season or newsletter sign-up requests.

Thanks for sharing; will definitely be referring to and using this resource.

Best,
Willa

From: Keen, Laura <lkee@loc.gov<mailto:lkee@loc.gov>>
Sent: Thursday, August 27, 2020 5:34 PM
To: Armstrong, Willa <warmstrong@loc.gov<mailto:warmstrong@loc.gov>>; Smith, Natalie Buda <nsmith@loc.gov<mailto:nsmith@loc.gov>>
Subject: RE: Review of W3C draft of "Making Content Usable for People with Cognitive and Learning Disabilities"

Hi Willa,

I'm wondering if you had a chance to look at this document.  The group is meeting tomorrow morning.  If not that's ok.  Just checking in.

Thanks,
Laura

From: Armstrong, Willa <warmstrong@loc.gov<mailto:warmstrong@loc.gov>>
Sent: Tuesday, August 25, 2020 5:13 PM
To: Keen, Laura <lkee@loc.gov<mailto:lkee@loc.gov>>; Smith, Natalie Buda <nsmith@loc.gov<mailto:nsmith@loc.gov>>
Subject: RE: Review of W3C draft of "Making Content Usable for People with Cognitive and Learning Disabilities"

Thanks for the rundown, Laura. I'm excited to review the resource; so glad to have more materials on cognitive disabilities.

-Willa

From: Keen, Laura <lkee@loc.gov<mailto:lkee@loc.gov>>
Sent: Monday, August 24, 2020 12:07 PM
To: Smith, Natalie Buda <nsmith@loc.gov<mailto:nsmith@loc.gov>>
Cc: Armstrong, Willa <warmstrong@loc.gov<mailto:warmstrong@loc.gov>>
Subject: RE: Review of W3C draft of "Making Content Usable for People with Cognitive and Learning Disabilities"

Great.  I'm a member of the Ed Outreach team that is open to all W3c members.  Willa may want to join also.  It's a weekly commitment of 4 hours per week.  There's a weekly meeting from 8:30-10:30 ET plus 2 hours of work similar to commenting on new content for https://www.w3.org/WAI/ as well as some work from other W3c groups.

From: Smith, Natalie Buda <nsmith@loc.gov<mailto:nsmith@loc.gov>>
Sent: Monday, August 24, 2020 11:51 AM
To: Keen, Laura <lkee@loc.gov<mailto:lkee@loc.gov>>
Cc: Armstrong, Willa <warmstrong@loc.gov<mailto:warmstrong@loc.gov>>
Subject: RE: Review of W3C draft of "Making Content Usable for People with Cognitive and Learning Disabilities"

Hi Laura,

Thanks for reaching out. Willa can give feedback on the draft.

Natalie

From: Keen, Laura <lkee@loc.gov<mailto:lkee@loc.gov>>
Sent: Friday, August 21, 2020 2:51 PM
To: Smith, Natalie Buda <nsmith@loc.gov<mailto:nsmith@loc.gov>>
Subject: Review of W3C draft of "Making Content Usable for People with Cognitive and Learning Disabilities"

Hi Natalie,

The W3c WAI Education Outreach team<https://www.w3.org/WAI/EO/wiki/Main_Page> asked me if we have anyone from the UX team that might be interested in providing feedback on the draft of

Making Content Usable for People with Cognitive and Learning Disabilities
https://www.w3.org/TR/coga-usable/

Specific questions such as:

How usable is this document as written?
Do you find the content well organized?
What sections would you use most? Least?
Is there content that could be removed?
Other thoughts? Recommendations?

They're looking for feedback by the end of next week.  You can also pass on commenting if you don't have anyone available.

Thanks,

Laura Keen
IT Design & Development
Library of Congress
lkee@loc.gov<mailto:lkee@loc.gov>
202-707-4744

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