- From: Helle Bjarnø <hbj@visinfo.dk>
- Date: Tue, 17 Apr 2001 11:14:44 +0200
- To: "EOWG (E-mail)" <w3c-wai-eo@w3.org>
Saw this article/interview with Daniel Dardallier in a Danish IT-Company online newsletter: TilgÆngelighed betaler sig Web Accessibility - a good business practice Hele den engelske artikel Daniel Dardailler, Technical Manager of the Web Accessibility Initiative, WAI, gives some rationales for making Web content accessible By Karin Bendixen The inventor of the World Wide Web, Tim Berners-Lee, once said: "The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect." He is now the overall Director of the W3C, World Wide Web Consortium, which develops interoperable technologies to lead the Web to its full potential as a forum for information, commerce, communication, and collective understanding. WC3 hosts the Web Accessibility Initiative, WAI. INSIDER has interwieved Dr. Daniel Dardailler, Technical Manager of WAI at W3C. Dr. Dardailler, who operates from France, has been particularly responsible for developments in the Web Accessibility Initiative, WAI. He is also attached to the EU Commission´s ambitious EU action plan 'eEurope - an Information Society for All' promoting WAI guidelines in Europe. What should be the motivation for a company to change their website into a more accessible Website? - Web accessibility is good business practice, mainly because it opens Websites to a broader marketplace. Furthermore it benefits non-disabled Web users as well as those with disabilities. Just think about mobile users with a tiny screen, no bandwidth for images or a little keyboard support. Think about Web TV users with no mouse or Web phone users with just a phone keypad and their voice. All these scenario are what we call "curb-cut effect": Cases where technologies that have been designed for people with disabilities like the cuts you see in sidewalks to let wheelchair users cross the street are used daily by everybody - businessmen rolling their luggage, mothers pushing their baby kart, bicycles, etc. Dr. Daniel Dardailler continues: - Accessibility is a required practice on more and more government and commercial Websites in different countries; it shows a commitment on the part of organisations to meeting the needs of a diverse user base. At last, but not least, it saves time on Website maintenance - simple, good design using shared style sheet for instance. Do you consider the accessibility is worsening, due to increasing of multimedia and advanced web technologies? - Increased multimedia is not by itself a barrier to accessibility, but when not done properly, it becomes a barrier. Text is accessible. If you add an image without describing it, it then becomes unaccessible to an entire category of users: those who cannot see the image. Dr. Daniel Dardailler underlines that Web accessibility barriers exist for many kinds of disabilities: People who are deaf do not have access to multimedia or audio events that do not contain captioning. People who are blind or who have low vision encounter barriers due to the Web's predominantly graphical interface, its graphic-based content, and any Web protocol or application that cannot easily be rendered or accessed using audio, Braille, large text or synthetic voice. People with physical disabilities have difficulty using browsers and authoring tools without full keyboard support, and may have difficulty using forms or frames that are not marked-up properly. People with cognitive or neurological disabilities may have difficulty interpreting Web pages that lack a consistent navigation structure or that lack visual signposts. Does e.g. flash and other multimedia functions in fact not ease the understanding for people with cognitive problems? - Yes and no. If these facilities are done well, that is, complemented with the appropriate description and used consistently, it can ease the comprehension of a site. But most often, flash animations to mention those are used instead of accessible content, without alternative, and in a wild way that usually defeats the purpose of better usability. Diversity is good, but too much diversity renders Web pages completely useless. What are the most common problems that you observe concerning the web accessibility? - The main problems are the lack of image description and the lack of structure in Web pages while the languages - HTML in particular - used to author the pages support both. Does it require a change in the legislation to make companies make their websites more accessible? - Some think it does, other are more on the 'promotion/awareness is enough' side. I'm personally in favour of legislation requiring accessibility for Websites paid with public money and Websites that are part of the workplace or educational trail. What is your opinion or reaction when a bank says that blind people do not form a big part of their clientele and therefore they do not intend to improve the accessibility? - That's a completely bogus approach. First, the percentage of the population with disabilities is a big part of their clientele - it's estimated that 15 to 20 % of the population is affected of one form of disabilities - but they just don't know it yet. Second, as I said, it's just good business practice. Can you mention one or two private companies, which fulfil the demands to an accessible website? - I know a bunch but since they evolve rapidly, it's hard to say at any point in time. E.g. Microsoft, IBM, are quite accessible. We're about to start a gallery of accessible sites, but it's not there yet. Finally, Dr. Daniel Dardailler refers to: Web Content Accessibility Guidelines 1.0 http://w3.org/tr/wcag The Quick Tips: http://w3.org/WAI/quicktips FACTS: W3C MISSION The World Wide Web Consortium's (W3C) commitment to lead the Web to its full potential includes promoting a high degree of usability for people with disabilities. WAI, in coordination with organizations around the world, pursues accessibility of the Web through five primary areas of work: technology, guidelines, tools, education and outreach, and research and development. ACCESSIBILITY TIPS: Images & animations: Use the alt attribute to describe the function of each visual. Image maps: Use client-side MAP and text for hotspots. Multimedia: Provide captioning and transcripts of audio, and descriptions of video. Hypertext links: Use text that makes sense when read out of context. For example, avoid "click here." Page organization: Use headings, lists, and consistent structure. Use CSS for layout and style where possible. Graphs & charts: Summarize or use the longdesc attribute. Scripts, applets, & plug-ins: Provide alternative content in case active features are inaccessible or unsupported. Frames: Use NOFRAMES and meaningful titles. Tables: Make line by line reading sensible. Summarize. Check your work: Validate. Use tools, checklist, and guidelines at www.w3.org/TR/WCAG. LINKS: Web Accessibility Initiative´s website: http://www.w3.org/WAI/ Quick tips to make accessible websites: http://www.w3.org/WAI/References/QuickTips/ Complete guidelines: http://www.w3.org/WAI/Resources/#gl Complete checklists: http://www.w3.org/WAI/Resources/#ch e-Europe: an information society for everybody http://europe.eu.int/comm/information_society/eeurope/index_da.htm The newsletter INSIDER March 2001 Alle artikler er til fri afbenyttelse under hensyntagen til, at der bliver henvist til IT-nyhedsbrevet INSIDER (www.insider.mondo.dk), som udgives af Mondo A/S. <All articles can be used with correct reference to the article and publisher: IT-Nyhedsbrevet INSIDER (www.insider.mondo.dk) Mondo A/S> interview <here was a picture of Daniel> Daniel Dardailler Kind regards Helle Bjarno Visual Impairment Knowledge Centre e-mail: hbj@visinfo.dk www.visinfo.dk phone: +45 39 46 01 04, fax: +45 30 61 94 14 mail: Rymarksvej 1, 2900 Hellerup, Denmark.
Received on Tuesday, 17 April 2001 05:17:03 UTC