W3C home > Mailing lists > Public > public-xg-audio@w3.org > August 2010

Re: Feedback from potential future end-users

From: Alistair MacDonald <al@bocoup.com>
Date: Thu, 26 Aug 2010 12:25:03 -0400
Message-ID: <4C76955F.7020904@bocoup.com>
To: public-xg-audio@w3.org
CC: site.sound@zen.co.uk
Hi Michael,

I updated the user-feedback section, simplifying the questions to work 
on a per-group basis. I felt that getting "too" specific with the 
questions may end up leading rather than listening to potential 
end-users needs.

What are your thoughts?

Link to the user-feedback section of the web page:
http://www.w3.org/2005/Incubator/audio/wiki/User-feedback

Link to the closed action:
http://www.w3.org/2005/Incubator/audio/track/actions/7

While we are on the subject of user information, Andrew Taylor has been 
working hard, collecting stats that he has shared with us. The full 
(anonymised) results can be downloaded as an Excel spreadsheet from 
http://j.mp/sitesound-results .

You can also view graphs of the results for individual questions, as 
follows.

1. Where do you usually carry out personal web browsing?
http://j.mp/aNzj2e

2. Which web browser(s) do you normally use?
http://j.mp/bJbvZu

3. What device type(s) do you frequently use to access the web?
http://j.mp/bBUeQK

4. What type of speakers do you normally use?
http://j.mp/9y5YYw

5. Is sound normally turned on or off?
http://j.mp/djmNl5

6. Sound quality from your most frequently used device and speakers?
http://j.mp/aallsP

7. Listening to own music while browsing?
http://j.mp/aMfrRm

8. Multiple tabs / web pages open?
http://j.mp/cebvqx

9. Likely reaction(s) to sites with audio?
http://j.mp/9AcpeC

10. General view of audio on websites?
http://j.mp/bGRxYT

11. How might web audio be helpful or appealing?
http://j.mp/aLJzK3

12. Types of website likely to be improved by audio?
http://j.mp/aYyInF

17. Age group
http://j.mp/a18jHg

18. Gender
http://j.mp/cOJVyp

19. Nationality
http://j.mp/a73h5C

Images of the questions as they appeared on the online survey form:
http://j.mp/questionnaire1
http://j.mp/questionnaire2a
http://j.mp/questionnaire3
http://j.mp/questionnaire4
http://j.mp/questionnaire5
http://j.mp/questionnaire6

"All data copyright A. Taylor 2010, www.sitesound.org 
<http://www.sitesound.org>"


Thanks,

Al





On 08/11/2010 12:58 PM, Mark wrote:
> Alistair,
>
> While I think the idea of gathering end-user feedback is a good one, I 
> feel it is notoriously difficult to get a significant number of users 
> to 'fill in' a straight questionnaire. I wonder if we might spice it 
> up a little with examples (videos?) of next-gen browser stuff that 
> people here and others are already working on. This could help propel 
> it into the wider web development community.
>
> Where working examples do not exist mock-ups or diagrams could be 
> provided, I'm thinking that this should be an audio-visual experience. 
> Perhaps these examples should be provided with an opportunity to rate 
> and feedback under each one, we might even get some discussion going.
>
> Web based audio is an exciting development and I think we should 
> promote it as such. :)
> Cheers
>
> Mark
>
> On 10 August 2010 18:56, Alistair Macdonald <al@bocoup.com 
> <mailto:al@bocoup.com>> wrote:
>
>     As discussed, I have put together a proposal for collecting
>     feedback from potential future end-users. You can read and edit
>     the proposal on the wiki with the following link:
>     http://www.w3.org/2005/Incubator/audio/wiki/User-feedback
>
>     The feedback collected should not serve as an absolute rule by
>     which to steer group activities, but should act as complementary
>     resource to the technical expertise of the group as a whole.
>
>     Collecting data may provide useful insights that the group may
>     otherwise miss, and should help us to represent a broader group of
>     end-user-needs with less guess-work. The usefulness of this
>     endeavor, would of course depend on the commitment of the group,
>     to collect a significant quality/quantity of data to represent the
>     communities within their reach.
>
>     I would be interested to hear your thoughts/comments and welcome
>     any constructive criticism/amendments to the proposal.
>
>


-- 
Alistair MacDonald
Bocoup, LLC
http://bocoup.com
+1-617-379-2752
+1-617-584-1420
319 A Street
Boston MA
02210
Received on Thursday, 26 August 2010 16:25:47 UTC

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