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ISSUE-56: habit is little help, here (public comment)

From: Web Security Context Issue Tracker <dean+cgi@w3.org>
Date: Tue, 17 Apr 2007 12:20:51 +0000 (GMT)
To: public-wsc-wg@w3.org
Message-Id: <20070417122051.C4E0747BA3@mojo.w3.org>

ISSUE-56: habit is little help, here (public comment)


Raised by: Bill Doyle
On product: Note: use cases etc.

>From public comments
raised by: Al Gilman Alfred.S.Gilman@ieee.org


habit is little help, here 
where it says, in 10.1.4 Habit formation
   Persistent use of any interface will cause the user to develop
   habits. A user interface should leverage habit formation to shape
   the user's workflow
please consider
you are dealing in exceptional situations; can't rely on habit to deal 
effectively with threats, unless you want to make disaster habitual.  Why do 
we hold fire drills?  Not because people are going to make a habit of using 
the stairs for exit, but precisely because they don't.  They need to have 
things within their recall that are beyond the habitual.  That's the 
performance point where we are working, here.
please consider 
Model and prioritize the full security infoset and actions.
Recommend good practice as to what to engage the user with and when
predicated on articulated assumptions of a default delivery context.
The Screen Reader (for example) and not the Working Group
has enough knowledge of the user experience and habits to make
appropriate presentation-pruning and presentation-effect-binding decisions.
Received on Tuesday, 17 April 2007 12:21:10 UTC

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