Re: Problems with the current user interface

"Close, Tyler J." <tyler.close@hp.com>, 2006-12-08 17:10 -0600:

> Problems with current user interface
> 
>     * No chrome area versus page area distinction in user's mind
>     * Users ignore the chrome area
>     * The chrome area is spoofable
>     * Passwords are reused across distinct web sites
>     * Domain names are incorrectly read, or interpreted, by users
>     * Users assume that a http: URL reliably connects to the
>       indicated domain name
>     * Certificates Authorities, or certificates, can be readily
>       substituted

As far as items like the "Users ignore the chrome area" one, as
Tim pointed out earlier, we need to spend some time clarifying
just which users we have in mind in making statement like that. I
don't ignore the chrome area and very clearly understand the
distinction between the browser chrome and page area. And the same
could be said about everybody in this working group. So we're not
talking about ourselves, but about some other users.

I think it would be better to at least qualify those kinds of
statements with "many users" or "most users" instead of just
"users". Though as far as the first two items, I'm not yet
convinced that those are characteristics of most users.

  --Mike

Received on Monday, 11 December 2006 08:04:43 UTC