Question

Hello Coralie,

Thank you for putting out the RFP for the website redesign. We were very excited when we heard about it and we hope we get the chance to work with you on this project. We’ve carefully reviewed the RFP and we have some questions before we’re ready to write a proposal.


1. You plan to become an own legal entity in 2021. How does it impact the redesign process and its planning?
2. Why was the 2014 redesign not fulfilled? What did you change to ensure the success of this project?
3. What are your primary drivers of sale currently? Are you looking to involve the site more in that?
4. How do you currently measure the website’s effectiveness, how do you plan to do that in the future?
5. What does W3C currently do in terms of content design? Who will be responsible for this in the project? What is and isn’t working in that process?
6. Who is responsible for doing the content migration?
7. One current issues you mention is there’s “too much content that’s unsorted.” How do we remedy that and who will be responsible for that?
8. If content is archived, how is that processed on W3C’s end? Who is responsible for this?
9. What about W3C blog’s siblings like podcast/video/newsletter/etc.? How does the scope work exactly? I ask because the consortium subpages are explicitly mentioned, but nowhere else.
10. How do you rate en compare performance? (Load time? File size? First meaningful content?)
11. Are there better use statistics than just lists of most visited pages? Search queries, time on pages, bounce rates etc.?
12. What is in the “draft W3C style guides”?
13. What are the W3C-maintained backend services? How many are there? What do they do?
14. Is the aim to merge all different language sites into one style?
15. How much of the work needs to be published in the open? In what form?
16. Who can give feedback? Who has mandate to approve design decisions?
17. Who is in the oversight team, what are their competencies? Who is the project owner?
18. Who is allowed to give feedback when “working in the open”? We don’t mind explaining our choices and clarifying them, but designing by committee is slow, tedious, and does not provide good results in our experience.
19. When are the sign-off moments?
20. Are there going to be interviews before awarding the project? Can you elaborate on the selection proces a bit more?


Thanks in advance for taking the time to answer our questions.

Best regards,
Peter van Grieken

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Frozen Rockets
Stadhouderslaan 9
2517 HV Den Haag

url: https://frozenrockets.eu
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