W3C home > Mailing lists > Public > public-webrtc@w3.org > July 2013

Re: Recap from WebRTC World

From: Eric Rescorla <ekr@rtfm.com>
Date: Tue, 23 Jul 2013 23:08:04 -0700
Message-ID: <CABcZeBPEU5FL0_2t4P5CLGLuUZJFaV7twRr0sXLYFt2URgbD=w@mail.gmail.com>
To: tim panton <thp@westhawk.co.uk>
Cc: cowwoc <cowwoc@bbs.darktech.org>, Göran Eriksson AP <goran.ap.eriksson@ericsson.com>, "<public-webrtc@w3.org>" <public-webrtc@w3.org>
On Tue, Jul 23, 2013 at 11:05 PM, tim panton <thp@westhawk.co.uk> wrote:

> On 24 Jul 2013, at 06:56, cowwoc <cowwoc@bbs.darktech.org> wrote:
>  On 24/07/2013 1:50 AM, Göran Eriksson AP wrote:
>    - Troubleshooting WebRTC: There is a gaping hope when it comes to
>    user-facing diagnostic tools.
>  Just to make sure I understand Your point- could You elaborate in what
> You mean and add some concrete proposals? Do You for instance mean the
> stats API?
>  Hi Göran,
>     Imagine you wrote a production web conferencing app and customers are
> calling tech support saying "It doesn't work" where do you begin?
>     A good starting point is looking at Skype. Skype provides a
> user-friendly UI that gives a quick overview of potential network,
> hardware, configuration problems and allows you to drill-down for more
> information. I am asking for:
>    - A user-facing UI that allows you to drill down from a high to low
>    level.
>    - Make this functionality available through an API so applications can
>    collect this information programmatically and, say, refund a user if a
>    meeting was aborted due to no fault of his own.
>     One problem I found very hard to diagnose (in development, not to
> mention production) is why I was getting smooth video at home but choppy
> video at a customer's location. Is the bandwidth too low? Is the latency
> too high? Is the router dropping UDP packets? Is the CPU usage too high
> (leading WebRTC to drop frames)? Etc... It goes on and on. The stats API
> dumps a lot of information (too much for me to parse quickly, obviously)
> but even with all this information it's hard to come up with a conclusive
> answer to these actions.
> Chrome has a very helpful chrome://webrtc-internals/ page which shows all
> the API calls and results
> along with graphs of the status of all the media flows.
> I find this very helpful when debugging.
> I haven't found an equivalent in firefox yet.
That's b/c it doesn't exist yet. It's on the list, but unfortunately so are
a lot
of other things...

Received on Wednesday, 24 July 2013 06:09:11 UTC

This archive was generated by hypermail 2.4.0 : Friday, 17 January 2020 19:17:50 UTC