[Bug 19914] New: "Loss of session data" message upon submitting an edit happens extremely often

https://www.w3.org/Bugs/Public/show_bug.cgi?id=19914

          Priority: P1
            Bug ID: 19914
                CC: team-webplatform-admin@w3.org
          Assignee: schepers@w3.org
           Summary: "Loss of session data" message upon submitting an edit
                    happens extremely often
        QA Contact: public-webplatform-bugs@w3.org
          Severity: normal
    Classification: Unclassified
                OS: All
          Reporter: komoroske@google.com
          Hardware: PC
            Status: NEW
           Version: unspecified
         Component: infrastructure
           Product: webplatform.org

Every so often when you save an edit, you get a message saying "Sorry! We could
not process your edit due to a loss of session data. Please try again. If it
still does not work, try logging out and logging back in." Generally trying
again will fix it. It's still bad that this happens because it's very easy to
think either that a) your edit was lost irrevocably (it's often not; just
resubmit), and b) that you're all done and can close the page.

Recently this has been happening a LOT more than before; I'd guess that the
chance I see it on any given edit is 50% or more. 

Warning: completely uninformed speculation follows:
It's almost like the session data is only stored on one of the front-end
servers and you have to keep on retrying until you hit the one that knows about
you.

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Received on Thursday, 8 November 2012 23:24:11 UTC