RE: 08 August 2006 Agenda

I understand completely, and I agree with your concerns.

Don


-----Original Message-----
From:	Ben Caldwell [mailto:caldwell@trace.wisc.edu]
Sent:	Wed 8/9/2006 10:33 AM
To:	Barrett, Don
Cc:	Bailey, Bruce; public-wcag-teama@w3.org
Subject:	Re: 08 August 2006 Agenda

Thanks Don,

Apologies if my comments seemed patronizing. My intent was only to 
convey that we need to be cautious about generating techniques that may 
yield confusing results from those who don't, as you put it, "get off 
their tails and learn their AT."

Thanks again for your input,

-Ben

Barrett, Don wrote:
> My only suggestion on this is that you be careful not to adopt a "let's
> help them by making it easy for them" mentality, which can be
> patronizing.  To put it bluntly, I make my customers get off their tails
> and learn their AT or they don't use it.  Blind people deserve the
> respect of being held accountable for using their AT.  The phrase,  
> 
> The sentence "It seems to me that creating an exception here both
> increases the cognitive load on the user and increases the number of
> keystrokes necessary for a user to successfully fill out the form,"
> comes very close to being a bit paternalistic.
> 
> Don


-- 
Ben Caldwell | <caldwell@trace.wisc.edu>
Trace Research and Development Center <http://trace.wisc.edu>