- From: Ben Caldwell <caldwell@trace.wisc.edu>
- Date: Wed, 09 Aug 2006 09:33:27 -0500
- To: "Barrett, Don" <Don.Barrett@ed.gov>
- CC: "Bailey, Bruce" <Bruce.Bailey@ed.gov>, public-wcag-teama@w3.org
Thanks Don, Apologies if my comments seemed patronizing. My intent was only to convey that we need to be cautious about generating techniques that may yield confusing results from those who don't, as you put it, "get off their tails and learn their AT." Thanks again for your input, -Ben Barrett, Don wrote: > My only suggestion on this is that you be careful not to adopt a "let's > help them by making it easy for them" mentality, which can be > patronizing. To put it bluntly, I make my customers get off their tails > and learn their AT or they don't use it. Blind people deserve the > respect of being held accountable for using their AT. The phrase, > > The sentence "It seems to me that creating an exception here both > increases the cognitive load on the user and increases the number of > keystrokes necessary for a user to successfully fill out the form," > comes very close to being a bit paternalistic. > > Don -- Ben Caldwell | <caldwell@trace.wisc.edu> Trace Research and Development Center <http://trace.wisc.edu>
Received on Wednesday, 9 August 2006 14:31:35 UTC