input for todays meeting

hiAGEers,

in preaparation for today:

> Title considerations:
my favourite:
"How to contact Organizations with Inaccessible Websites"

gives a clear message for our target group about what to expect from our 
document.

 > responding to large vs. small organisations

i think the statement "the more senior the person is ... the more 
likley" fits to small orgs as well. for those its even more likly to be 
read by the contacted person herself.

 > In order for the organization to act on your feedback, it must be
 > constructive and usable.

maybe we can instead find some dos and donts how to describe. but it 
might be too patronizing.

 > Example problem descriptions
the second one is pretty uncommon nowadays.
better: I increased the text size in my browser; however, the navigation 
was overlapping with the content and could not be read any more.

> I cannot find a way to navigate from the home page to the pages for 
> paying my bill; I don't use a mouse, but tab through the links on a Web page.

better: some links (which ones) can not be reached by using a keyboard 
only (tabbing from link to link).

 > reading some of the product descriptions
better: specify URLs or which product description. don't use "some"

examples for assistive technologies:
provide them in a list and a box as other examples.

 > further action
contact consumer organisations

 > samples and template
i alsways prefer samples than templates, but people less experienced in 
confronting organsiations (i was working for greenpeace many years ago 
;-)) might find the template approach easier. so in gerneral i think its 
a good combination. maybe we can find titles / labels for the sample and 
template boxes.

hear you later, michael

-- 
Michael Stenitzer     | WIENFLUSS information.design.solutions KG
t: +43 (650) 9358770  | proschkogasse 1/5 | 1060 wien
f: +43 (1) 23680199   | www.wienfluss.net

Received on Wednesday, 25 February 2009 08:14:10 UTC