Second (non-technical) use case description from BT

Dear SWEO Members,

I've attached a second description of the BT use case. This one is aimed
at a non-technical audience. I'd be interested in your comments.

Regards,

Alistair

>  <<SWEO_BT_NonTechnical_SemanticMediation.doc>> 
> Alistair Duke 
> Next Generation Web Research 
> BT Group Chief Technology Office 
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