Stakeholder Management

Hi Everyone,

I just wanted to start a dialog about how best to manage our stakeholder
list with researchers.

Sarah shared a link in today's meeting that we can share with stakeholders
<https://docs.google.com/spreadsheets/d/128vPnCweXN9t4JBG7-AOeBhT-KquaWXcCsi3H-f8u94/edit#gid=0>.
While this shows the general categories of stakeholders, I believe that we
still have some work to do before sharing stakeholder contacts with our
researchers.  Here are my thoughts:

   1. We need to complete a survey of stakeholders to find out who wants to
   be involved in certain research tasks and we need to articulate stakeholder
   expectations to those involved in research activities.
   2. We need to complete our researcher expectations for how to interact
   with stakeholders and then determine how to give them access to the
   stakeholders they are most interested in engaging.
   3. ​We need to determine what, if any parameters, we are going to put in
   place for researchers who have access to ​stakeholder groups that are not a
   part of our current list, but who may fall within an established
   stakeholder category.  For example, Scott Hollier has access to several
   hundred alumni across the world who have completed the web accessibility
   online course and certificate offered by his university in Australia.
   These alumni are working as developers / web professionals in various
   industries.  How do we protect and/or vet this group and what are Silver's
   expectations for how information will be shared from research conducted
   with this group?​
   4. ​Has the Silver Task Force prioritized which re​search questions are
   important to answer first?  For example, have we thought about which
   research questions are most important for the 1st phase of research that is
   intended to feed into the development of prototypes?  Of not, is this
   something that we could do during one of our meetings and perhaps add a
   prioritization score to the research questions listed on the wiki page?

​Thanks in advance for your thoughts and guidance.

Best to you,​

Jan McSorley
VP, Accessibility
Psychometrics and Testing Services

400 Center Ridge Drive, Suite E
Austin, TX  78753
M - (512) 673-9569
Twitter: @Jan_McSorley
Skype:  jan.mcsorley
www.linkedin.com/in/janmcsorley

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