RE: Dolet 6 Plugin for Sibelius

Hi Daniel,

Hope you are doing well, and it's nice to talk to you after all this time!

The problem we are having is very strange.  We've been using this plug-in for years with no problems.  We haven't done anything to it as far as updates or tweaks (we don't have anyone on staff who is well-versed in the Sibelius plugin manuscript language).  Then, very recently, Austin began having issues where the results he got from the plugin were incomplete.  Almost like something interrupted the XML creation process.  My first thought was that it was an issue with connecting remotely (which he does do a few days a week).  But it happens when he is in the office as well.  I use the same plugin and only experience this issue sporadically.  I also have a desktop computer, where he has a laptop.  However, my other engraver, Tim, has the exact same type of laptop as Austin and he also only gets hit with it sporadically.  So it's a real puzzle.

Our current workaround is to create the XMLs on a different computer.  Usually mine or his personal computer when he is working from home.  But this is inefficient, especially because Austin does a lot of XML creation.

Thanks,
Kim


From: Daniel Spreadbury <D.Spreadbury@steinberg.de>
Sent: Tuesday, September 12, 2023 5:53 AM
To: Austin Melcher <amelcher@halleonard.com>; public-music-notation@w3.org
Cc: Kimberly Brand <kbrand@halleonard.com>
Subject: Re: Dolet 6 Plugin for Sibelius

Hi Austin,

Unfortunately I doubt there's much that we can do to help here - Michael Good was the original author of the Dolet plug-in for Sibelius, and the latest version was released under an open source license when he retired at the beginning of 2023, but I don't believe older versions of the plug-in are included in that release, and in any case, debugging and fixing a plug-in in a nearly-15-year-old version of Sibelius might be a tall order.

Do you know what the nature of the brokenness is, when it occurs? What specifically goes wrong with the problematic MusicXML files? Does the same Sibelius score produce a different result when using the same plug-in on a different system?

Daniel

From: Austin Melcher <amelcher@halleonard.com<mailto:amelcher@halleonard.com>>
Date: Tuesday, 12 September 2023 at 07:34
To: public-music-notation@w3.org<mailto:public-music-notation@w3.org> <public-music-notation@w3.org<mailto:public-music-notation@w3.org>>
Cc: Kimberly Brand <kbrand@halleonard.com<mailto:kbrand@halleonard.com>>
Subject: Dolet 6 Plugin for Sibelius
Hello there,

I am a music engraver and have been using the plugin in Sib 6.2 for a few years, with some alterations to it by an outside party for the plugin to work faster for our application needs. Our department has been using the same plugin for about 10 years now and there haven't been any issues until just this calendar year.

But so far this year, the plugin has been creating files (more often than not) that are incomplete and broken when uploaded to Noteflight, as well as not being processed properly in our archiving system. I am wondering if there is anyone that might know something about the plugin not being compatible with newer computers/operating systems? (I am running updated Windows 10 with an 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz   1.38 GHz on a less than 3 year old Dell Latitude 5520.) My co-workers and manager haven't been having anywhere near this same level of issue. I'm including a pair of .xml files for your consideration, one broken and the other was uploaded/archived with no issues, as well as our copy of the plugin that had been altered to work faster for us.

And to address one of the most obvious solutions...at this time, upgrading and using newer versions of Sibelius isn't an option due to other issues with scorch compatibility.

Please feel free to ask any other specific questions that I might not have answered already to, hopefully, find some kind of solution to this odd issue.

Austin Melcher
Music Engraver
[signature_703998378]
7777 W Bluemound Rd,
Milwaukee WI, 53213
Phone: 414-774-3630x5283
amelcher@halleonard.com<mailto:amelcher@halleonard.com>
www.halleonard.com<http://www.halleonard.com/>


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