Re: Incorrect IP Geolocation

Hi Ryan, the geo team thought it was an automatic data analysis fault that
was also automatically corrected later on. They think the problem is fixed
now. Could you try it again?

I can't say exactly how Google's system works, but you can find a fair
amount of information online about how such systems generally work. For
example:
http://stackoverflow.com/questions/3041113/how-exactly-does-html5s-geolocation-work

Regards,

Michael



On Mon, Jul 21, 2014 at 8:34 PM, Ryan Masciovecchio <ryanm@aareas.com>
wrote:

>  Hi Michael, Charles told me this was an issue with google and all the
> other sites reporting us incorrectly.  Have you heard back from anyone on
> the Google geo team?  Or maybe they can tell me who their geolocation
> provider is so I can contact them to fix their database?
>
>
>
> Charles, you told me W3C does not keep an internal database of these
> geolocations.  And that organizations use an internal database of wifi
> routers.  Do you mean the wifi access point in our office is giving off
> some sort of information that it’s from London?  It’s a dedicated access
> point not built into any router and has been in our office for 5+ years now.
>
>
>
> Thanks,
>
>
>
> *Ryan Masciovecchio | Network Administrator*
> *AAREAS **INTERACTIVE* *AAREAS.COM <http://AAREAS.COM>*
> P. 416.661.1095 x248 | F. 416.661.1568 | E. *RyanM@Aareas.com
> <RyanM@Aareas.com>*
>
>
>
> Please consider the environment before printing this e-mail or its
> attachments.
>
>
>
> *From:* Michael van Ouwerkerk [mailto:mvanouwerkerk@google.com]
> *Sent:* Thursday, July 10, 2014 7:27 AM
> *To:* Charles McCathie Nevile
> *Cc:* public-geolocation@w3.org; Ryan Masciovecchio
> *Subject:* Re: Incorrect IP Geolocation
>
>
>
> Hi Ryan, thanks for the detailed report! It does sound like some piece of
> data is wrong. I've reported an internal bug to the Google geo team, so
> they can check whether this is a problem on their end.
>
>
>
> Regards,
>
>
>
> Michael
>
>
>
>
>
> On Wed, Jul 9, 2014 at 9:04 PM, Charles McCathie Nevile <
> chaals@yandex-team.ru> wrote:
>
> (Short version: This is probably Google's fault. More detail below)
>
> On Wed, 09 Jul 2014 18:00:57 +0200, Ryan M <ryanm@aareas.com> wrote:
>
> Hi, for some reason our public IP address at our office is showing the
> incorrect geolocation...
>
>
>
> The geolocation is correctly showing on Maxmind, ip2location, and Neustar
> (ipintelligence), but not with W3C.  I have confirmed that using
> whatismyipaddress.com.  As a result, our google searches are giving us
> results based on this incorrect location.
>
>
>
> A lot of other websites are also giving us incorrect location results
> as well.  I am assuming all of these websites are using the W3C HTML5
> standard incorporating W3C’s geolocation API into their websites.
>
>
>
> They probably are, but that doesn't mean W3C is the source of your
> problem...
>
>
>
> I have already contacted my ISP who confirmed all their records map our
> geolocation correctly to Toronto, Ontario.
>
>
>
> OK, that is usually important.
>
>
>
> They have already confirmed with the registrars, ARIN and ICANN that it
> shows correct with them as well. So why does W3C still map our IP address
> to the wrong location?  Does W3C keep an internal database of IP
> geolocations that needs to be updated?
>
>
>
> No. Various organisations offer location lookup services. While these may
> be based on IP address, or use IP address, there are various other things
> they may take into account. A common one is to keep a database of wifi
> routers, on the (not very good) assumption that these don't move much.
>
>
>
> How can we get this updated?
>
>
>
> If Google is getting it wrong, it seems reasonable to assume their
> location lookup service is doing something wrong - and it may be that
> others who get it wrong are relying on Google for that service (which in
> turn my rely on a 3rd party). I am afraid I don't know how you tell Google
> they made a mistake, but I am sure you can find that information somewhere.
>
> cheers
>
> Chaals
>
> --
> Charles McCathie Nevile - web standards - CTO Office, Yandex
> chaals@yandex-team.ru         Find more at http://yandex.com
>
>
>