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Re: EOWG - Evaluation Resources

From: Shadi Abou-Zahra <shadi@w3.org>
Date: Fri, 11 Aug 2017 11:10:52 +0200
To: Vivienne Conway <v.conway@webkeyit.com>, EOWG Archive <public-eo-archive@w3.org>
Message-ID: <a050f80d-3764-2106-f262-f8eb1266808d@w3.org>
Hi Vivienne,

Adding EOWG Archive for future reference.

Thank you for putting this together, I think it is excellent!

Just a few comments, though:

- "How a single evaluator, working without collaboration, is unlikely to 
discover all the issues present on a website" -- are we saying that web 
accessibility evaluation cannot be carried out by a single person? This 
could seem daunting. I think we need to nuance this message: as websites 
get more complicated, different skills (UX, IA, end-users, etc) can help 
optimize the process (rather than being a requirement, as such).

- Following that, I think we need to explain that we mean "evaluators" 
in the broader sense -- including but not exclusively expert testers.

- I think we need to have use cases that relate to smaller websites and 
teams, as well as larger corporates (eg. synergy with QA teams etc).

- The sentence "Someone needs to lead the team, probably the project 
manager to ensure that the page sample " seems to be missing its end. 
Maybe this was my fault while moving the content to the wiki page.


Best,
   Shadi


On 09/08/2017 16:02, Vivienne Conway wrote:
> Thanks so much Shadi.  If you can have a look and see if I'm on the right tangent, that would be super.  I appreciate you putting it onto the wiki page.  Sometime, I must get someone to walk me through that process, as for the life of me I couldn't get it to work the other day.
> 
> 
> Please be advised that I check my emails at approximately 9am and 4pm each day (more or less).  If you require assistance sooner, please feel free to telephone.
> 
> Regards,
> 
> Vivienne Conway, Ph.D., B.IT (Hons), MACS (Snr) CP, AALIA(CS)
> Director
> 
> Web Key IT Pty Ltd
> PO BOX 681 Wanneroo, WA 6946
> Phone:    (08) 9206 3987
> Mobile:   0415 383 673
> Email:       v.conway@webkeyit.com
> Website:  www.webkeyit.com
> 
> 
> 
> 
> This communication, including any attachments, is intended solely for the named addressee. It is confidential and may be subject to legal professional privilege. If you are not the intended recipient, please contact me immediately by reply email, delete it from your system and destroy any copies. This email is subject to copyright, no part of it should be reproduced, adapted or transmitted without the prior written consent of the copyright owner. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of Web Key IT Pty Ltd.
> 
> -----Original Message-----
> From: Shadi Abou-Zahra [mailto:shadi@w3.org]
> Sent: Wednesday, 9 August 2017 8:13 PM
> To: Vivienne Conway <v.conway@webkeyit.com>
> Subject: Re: EOWG - Evaluation Resources
> 
> Hi Vivienne,
> 
> Thanks a lot for getting this started!
> 
> I have not reviewed the content, but simply dumped it on a wiki page:
>    - https://www.w3.org/WAI/EO/wiki/Eval_Analysis/Combined_Expertise
> 
> I will try to look at it tomorrow, unless it is not yet ready for review from your perspective. It is great to see this getting going anyway.
> 
> Best,
>     Shadi
> 
> 
> On 09/08/2017 09:36, Vivienne Conway wrote:
>> Hi Shadi
>>
>> I've been working on some of the requirements analysis for the combined expertise document.  I know it sounds strange, but I can't seem to figure out how to add a new page to the EOWG Wiki - tried but it didn't seem to work.  I've attached what I'm working on, and thought I'd pass this to you to see if I'm on the right track.  If you can provide me with some steps to put this into a Wiki, I'd be happy to do that.  I'm not up to date with the tools being used now in the working groups and it’s a bit frustrating.
>>
>> However I'm happy to work away and feed stuff through.
>>
>>
>>
>>
>> Please be advised that I check my emails at approximately 9am and 4pm each day (more or less).  If you require assistance sooner, please feel free to telephone.
>>
>> Regards,
>>
>> Vivienne Conway, Ph.D., B.IT (Hons), MACS (Snr) CP, AALIA(CS) Director
>>
>> Web Key IT Pty Ltd
>> PO BOX 681 Wanneroo, WA 6946
>> Phone:    (08) 9206 3987
>> Mobile:   0415 383 673
>> Email:       v.conway@webkeyit.com
>> Website:  www.webkeyit.com
>>
>>
>>
>>
>> This communication, including any attachments, is intended solely for the named addressee. It is confidential and may be subject to legal professional privilege. If you are not the intended recipient, please contact me immediately by reply email, delete it from your system and destroy any copies. This email is subject to copyright, no part of it should be reproduced, adapted or transmitted without the prior written consent of the copyright owner. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of Web Key IT Pty Ltd.
>>
>> -----Original Message-----
>> From: Shadi Abou-Zahra [mailto:shadi@w3.org]
>> Sent: Thursday, 3 August 2017 4:56 PM
>> To: Vivienne Conway <v.conway@webkeyit.com>
>> Cc: public-eo-archive@w3.org
>> Subject: Re: EOWG - Evaluation Resources
>>
>> Hi Vivienne,
>>
>> So what I'm hearing is a suggestion to add the Winn-Dixie court case as a case study to the Business Case, as we did with the Sydney Olympics.
>> I'm not sure who is editing that resource, but this seems like a useful suggestion for that resource manager and review team to consider.
>>
>> Back to the evaluation resources, we already have that clarification in WCAG-EM (with references to the relevant sections of WCAG). It does not seem to me like we need to say more in the evaluation resources, right?
>>
>> I look forward to your "requirements analysis" for combined expertise!
>>
>> Best,
>>      Shadi
>>
>>
>> On 03/08/2017 05:12, Vivienne Conway wrote:
>>> Hi Shadi
>>> Thanks for your email.
>>>
>>> Regarding that guidance about third-party, I think we need to think strategically.  People need a statement I think from WAI about third-party that references the recent Winn-Dixie, and this might take the form of a case study, similar to the one produced way back about the Sydney Olympics.  So it should come up as awareness raising, but also something in a number of areas e.g. business case, presentations etc.
>>>
>>> I'm happy to start the purpose, use cases and key message sections of that 'combined expertise' document.  I'll start to rough out some ideas in the next day or two.
>>>
>>>
>>> Please be advised that I check my emails at approximately 9am and 4pm each day (more or less).  If you require assistance sooner, please feel free to telephone.
>>>
>>> Regards,
>>>
>>> Vivienne Conway, Ph.D., B.IT (Hons), MACS (Snr) CP, AALIA(CS)
>>> Director
>>>
>>> Web Key IT Pty Ltd
>>> PO BOX 681 Wanneroo, WA 6946
>>> Phone:    (08) 9206 3987
>>> Mobile:   0415 383 673
>>> Email:       v.conway@webkeyit.com
>>> Website:  www.webkeyit.com
>>>
>>>
>>>
>>>
>>> This communication, including any attachments, is intended solely for the named addressee. It is confidential and may be subject to legal professional privilege. If you are not the intended recipient, please contact me immediately by reply email, delete it from your system and destroy any copies. This email is subject to copyright, no part of it should be reproduced, adapted or transmitted without the prior written consent of the copyright owner. Any views expressed in this message are those of the individual sender and may not necessarily reflect the views of Web Key IT Pty Ltd.
>>>
>>> -----Original Message-----
>>> From: Shadi Abou-Zahra [mailto:shadi@w3.org]
>>> Sent: Wednesday, 2 August 2017 7:08 PM
>>> To: Vivienne Conway <v.conway@webkeyit.com>
>>> Cc: public-eo-archive@w3.org
>>> Subject: Re: EOWG - Evaluation Resources
>>>
>>> Hi Vivienne,
>>>
>>> Good point, I completely agree with the observation that people often mistakenly think that third-party content is not covered by WCAG 2.0.
>>>
>>> As you correctly point out, we already have a corresponding section in WCAG-EM to clarify the coverage of WCAG 2.0 for third-party content:
>>>      - https://www.w3.org/TR/WCAG-EM/#thirdparty
>>>
>>> What more do we need to say about this? Also, is this new guidance we need to provide versus an awareness-raising campaign that is needed?
>>>
>>> Getting back to the rest of the workplan, I would be happy to complete the draft template update. Can you maybe start working on the purpose, use cases, and key messages of the "combined expertise" document? You could simply start an EOWG wiki page for now if you're more comfortable with that. Here are some requirements analyses documents to follow:
>>>      - https://www.w3.org/WAI/EO/wiki/Eval_Analysis
>>>      -
>>> https://www.w3.org/WAI/EO/wiki/Showcase_Examples_with_Videos/Requirements_Analysis
>>>      -
>>> https://github.com/w3c/wai-wcag-quickref/wiki/requirements-analysis
>>>
>>> Best,
>>>       Shadi
>>>
>>>
>>> On 02/08/2017 12:37, Vivienne Conway wrote:
>>>> Hi Shadi
>>>>
>>>> This all seems perfect to me, and I completely agree.
>>>>
>>>> My only additional thought is the issue people are having with
>>>> third-party content and whether this needs to be involved in the
>>>> evaluation or whether they can put it down as an exception to any
>>>> compliance claim.  Currently people are using it as a 'get out of
>>>> jail free card', but the recent US case of Winn-Dixie may well
>>>> change all that. There could be information placed in the template or perhaps it should be located somewhere else completely.
>>>>
>>>> In WCAG-EM there is an optional section for 'combined expertise' so
>>>> we can refer people to that when we deal with the 'using combined expertise'
>>>> section in this resource.   There is also a section on 'evaluating
>>>> third-party content' in WCAG-EM that can be referred to.
>>>>
>>>>
>>>>
>>>> Please be advised that I check my emails at approximately 9am and
>>>> 4pm each day (more or less).  If you require assistance sooner,
>>>> please feel free to telephone.
>>>>
>>>> Regards,
>>>>
>>>> Vivienne Conway, Ph.D., B.IT (Hons), MACS (Snr) CP, AALIA(CS)
>>>> Director
>>>>
>>>> Web Key IT Pty Ltd
>>>> PO BOX 681 Wanneroo, WA 6946
>>>> Phone:    (08) 9206 3987
>>>> Mobile:   0415 383 673
>>>> Email:       v.conway@webkeyit.com
>>>> Website:  www.webkeyit.com
>>>>
>>>>
>>>>
>>>>
>>>> This communication, including any attachments, is intended solely
>>>> for the named addressee. It is confidential and may be subject to
>>>> legal professional privilege. If you are not the intended recipient,
>>>> please contact me immediately by reply email, delete it from your
>>>> system and destroy any copies. This email is subject to copyright,
>>>> no part of it should be reproduced, adapted or transmitted without
>>>> the prior written consent of the copyright owner. Any views
>>>> expressed in this message are those of the individual sender and may
>>>> not necessarily reflect the views of Web Key IT Pty Ltd.
>>>>
>>>> -----Original Message-----
>>>> From: Shadi Abou-Zahra [mailto:shadi@w3.org]
>>>> Sent: Wednesday, 2 August 2017 6:11 PM
>>>> To: Vivienne Conway <v.conway@webkeyit.com>
>>>> Cc: public-eo-archive@w3.org
>>>> Subject: Re: EOWG - Evaluation Resources
>>>>
>>>> [adding public EO archive for future reference]
>>>>
>>>> Hi Vivienne,
>>>>
>>>> Thanks for reaching out, I look forward to working with you on this!
>>>>
>>>> There are three separate documents in this package, and so I think
>>>> we should first decide what we want to do with each:
>>>>
>>>> # Template for Accessibility Evaluation Reports
>>>>
>>>> In my view, people often want to see a template - either so they
>>>> know what they should provide (eg. a webmaster being asked to
>>>> evaluate the
>>>> website) or what they should expect (eg. when contracting someone).
>>>>
>>>> This should be fairly easy to do, and I had already started working
>>>> on it with Howard. Basically my idea is to take the "View Report"
>>>> output from the WCAG-EM Report Tool and provide some annotations around it.
>>>>
>>>> Do you agree with this suggestion to keep and update this resource?
>>>>
>>>>
>>>> # Using Combined Expertise to Evaluate Web Accessibility
>>>>
>>>> Many moons ago this used to be called "Review Teams" or so.
>>>> Basically the key message is leveraging different expertise across organizations (eg.
>>>> developer, designer, UX, IA, etc.) for comprehensive evaluations.
>>>>
>>>> I think this message is still useful but currently this document
>>>> seems to go all over the place. I think we need go back to the
>>>> drawing board and revise the objectives, use cases, and key messages
>>>> from new. There is an outdated changelog from which we could start:
>>>>       - https://www.w3.org/WAI/EO/changelogs/cl-eval-teams
>>>>
>>>> What are your thoughts on this document and its usefulness?
>>>>
>>>>
>>>> # Evaluation Approaches for Specific Contexts
>>>>
>>>> Historically this was a catch-all bucket for the entire resource suite.
>>>> Meanwhile I think there is hardly any need for this document. Some
>>>> of the key messages, like "evaluation during the development process"
>>>> and "ongoing monitoring" are addressed by "Planning and Managing".
>>>> Other messages could be incorporated in the "combined expertise" document.
>>>>
>>>> Unless you can think of "specific contexts" for evaluation that
>>>> require additional guidance, then I think we could retire this document.
>>>>
>>>> Do you see current need for this document?
>>>>
>>>>
>>>> Best,
>>>>        Shadi
>>>>
>>>>
>>>> On 02/08/2017 09:31, Vivienne Conway wrote:
>>>>> Hi Shadi
>>>>>
>>>>> You and I are down for the Evaluation Resources in the EOWG
>>>>> Resource Management sheet.  I can see that it has an '*' after the
>>>>> title and that it isn't clear if this required before or after launch yet.
>>>>> https://www.w3.org/WAI/eval/Overview
>>>>>
>>>>>       
>>>>>
>>>>> Should we work out a project plan?  If so, what would you like me to do?
>>>>> I'm not comfortable with GitHub as I've never worked with it
>>>>> before, but I'm working through a tutorial on it.  I'm also still a
>>>>> bit fuzzy on how we go about evaluating the resources.  Any
>>>>> guidance and tasks you can provide would be very much appreciated,
>>>>> as I don't want to get
>>>> behind in this work.
>>>>>
>>>>>       
>>>>>
>>>>> I can see that some of the links are very old and should probably
>>>>> be updated or retired, so perhaps this is where to start?
>>>>>
>>>>>       
>>>>>
>>>>>       
>>>>>
>>>>> Please be advised that I check my emails at approximately 9am and
>>>>> 4pm each day (more or less).  If you require assistance sooner,
>>>>> please feel free to telephone.
>>>>>
>>>>>       
>>>>>
>>>>> Regards,
>>>>>
>>>>>       
>>>>>
>>>>> Vivienne Conway, Ph.D., B.IT (Hons), MACS (Snr) CP, AALIA(CS)
>>>>>
>>>>> Director
>>>>>
>>>>>       
>>>>>
>>>>> Web Key IT Pty Ltd
>>>>>
>>>>> PO BOX 681 Wanneroo, WA 6946
>>>>>
>>>>> Phone:    (08) 9206 3987
>>>>>
>>>>> Mobile:   0415 383 673
>>>>>
>>>>> Email:        <mailto:v.conway@webkeyit.com> v.conway@webkeyit.com
>>>>>
>>>>> Website:   <http://www.webkeyit.com/> www.webkeyit.com
>>>>>
>>>>>       
>>>>>
>>>>>       
>>>>>
>>>>>
>>>>>
>>>>>       
>>>>>
>>>>> This communication, including any attachments, is intended solely
>>>>> for the named addressee. It is confidential and may be subject to
>>>>> legal professional privilege. If you are not the intended
>>>>> recipient, please contact me immediately by reply email, delete it
>>>>> from your system and destroy any copies. This email is subject to
>>>>> copyright, no part of it should be reproduced, adapted or
>>>>> transmitted without the prior written consent of the copyright
>>>>> owner. Any views expressed in this message are those of the
>>>>> individual sender and may not necessarily reflect the views of Web Key IT Pty Ltd.
>>>>>
>>>>>       
>>>>>
>>>>>
>>>>
>>>> --
>>>> Shadi Abou-Zahra - http://www.w3.org/People/shadi/ Accessibility
>>>> Strategy and Technology Specialist Web Accessibility Initiative
>>>> (WAI) World Wide Web Consortium (W3C)
>>>>
>>>> ---
>>>> This email has been checked for viruses by AVG.
>>>> http://www.avg.com
>>>>
>>>
>>> --
>>> Shadi Abou-Zahra - http://www.w3.org/People/shadi/ Accessibility
>>> Strategy and Technology Specialist Web Accessibility Initiative (WAI)
>>> World Wide Web Consortium (W3C)
>>>
>>
>> --
>> Shadi Abou-Zahra - http://www.w3.org/People/shadi/ Accessibility
>> Strategy and Technology Specialist Web Accessibility Initiative (WAI)
>> World Wide Web Consortium (W3C)
>>
> 
> --
> Shadi Abou-Zahra - http://www.w3.org/People/shadi/ Accessibility Strategy and Technology Specialist Web Accessibility Initiative (WAI) World Wide Web Consortium (W3C)
> 

-- 
Shadi Abou-Zahra - http://www.w3.org/People/shadi/
Accessibility Strategy and Technology Specialist
Web Accessibility Initiative (WAI)
World Wide Web Consortium (W3C)
Received on Friday, 11 August 2017 09:10:56 UTC

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