- From: Bob Wyman <bob@wyman.us>
- Date: Sat, 23 Jan 2021 17:30:53 -0500
- To: Sandro Hawke <sandro@w3.org>
- Cc: Christopher Guess <cguess@gmail.com>, Credible Web CG <public-credibility@w3.org>
- Message-ID: <CAA1s49XLZy8J1xvLWoWzZnVwAz2RfaOk-DmwHKQ_C5zoYE71Zg@mail.gmail.com>
Responses to both Sandro and Christopher below: Sandro, During my ~50 years of writing code, I've been subjected to far too many architecture astronauts <https://www.joelonsoftware.com/2001/04/21/dont-let-architecture-astronauts-scare-you/> (and occasionally been accused of being one!). They tend to either increase complexity beyond what can be reasonably implemented or generalize to the point of irrelevance. But, I've also found that seeking innovation can be daunting when too much reliance is placed on those responsible for current implementations. The problem there is that developers naturally tend to prefer only the most minimal incremental changes to what they have already built. In any case, existing developers can be very hard to recruit in the absence of a well thought out and presented story that describes the benefits of doing something more, new, or different. Given that the existing implementations appear not to be providing what at least some of us need, I think we should attempt to fill the void between the often too radical architecture astronauts and the often too conservative product maintainers. I'd like to contribute to a discussion in this group, or perhaps another, which is intended to develop "a story that would get, say, 20 of those 59 [existing product developers] to be interested in interoperating" and innovating. My personal belief is that such a discussion should be informed by current implementations, but not limited by or to them. Thus, I would counsel against Christopher Guess' suggestion that it might be useful to "focus on just getting the Mastodon system on board." In my opinion, such a focus would likely result in thinking and solutions that would be too heavily influenced by the specifics of Mastodon's implementation and the various ethics or sensibilities that are implied by that implementation. It would be great to have Mastodon folk involved, but not if that meant that results would be hard to translate to Facebook, Twitter, or other not-yet-named projects. Christopher: You wrote: > "what’s being proposed, to my ears, actually sounds exactly like the > system that Parler had implemented. In their system any flagged post would > have five random accounts assigned to vote on if it was appropriate. This, > as we’ve seen, did not work out in the long run for them. I think you've misunderstood at least what I was proposing. The Parler system relies on the platform (Parler) assigning the moderation task to a set of users selected according to a process chosen by the platform (random selection). What I have proposed is that users should be provided with a means to choose how content will be assessed and to participate in the process of making discoverable judgements. My desire to move control from the platform to the user is why I emphasized the "Protocols Not Platform" idea. Parler's system is, for me, very much a "platform" based solution. I may or may not be one to which users would or should delegate content moderation. I'm also not sure if one can confidently say, as you suggested, that Parler's approach "did not work out ... for them." Certainly, they've had a great deal of trouble maintaining their service recently... However, those troubles aren't necessarily because their system didn't do a good job of ensuring that Parler's content met the standards and expectations of the Parler community. The real problem for Parler, and for the community that it served, is that there are many others who wish to have nothing to do with any content that does, in fact, meet the standards and expectations of the Parler community. The Parler example is useful in that it reminds us of what should be the proper aim of any system for content moderation or credibility rating. Given that the best algorithms and even human judges are incapable of determining what is true in any but the most limited conditions, and given that credibility is similarly difficult to judge, the best one can hope for is to assist in helping to ensure that content conforms to the standards and expectations of some community of one of more people. Each community will have its own idea of what it means to be true. Each community will have its own idea of what constitutes a credible source. Also, most communities will have a diversity of members who, although they might agree on some general principles, will tend to differ in ways that are important to them. Ideally, even within an encompassing community with many commonly held ideas, such as those typically ascribed to the full membership of Parler, those users who shared different ideas would be able to use protocols and tools to create a conversation and information space better suited to their own specific views. The need to be able to create and maintain "islands" within a larger community becomes particularly important when we have large, general providers such as Facebook, Twitter, etc. There is no one system that can properly address the needs of all the members of such massive spaces. Any content moderation or credibility system chosen by these large providers will restrain some minority of users in ways that at least some will consider unacceptable. (I remember a story about Prodigy, back in the late 1980's, trying to improve discussion quality by banning the use of the world "bitch" in any of their discussion forums. They rapidly discovered that members of a dog-breeding discussion group felt that use of that word was essential.) Anyway, I'd like to see further discussion of potential solutions to this problem -- even if maintainers of existing systems are slow to commit. My hope is that further discussion could lead to the kind of story that would either compel developers to sign on or that might encourage users to support developers of new systems that would implement the story. bob wyman
Received on Saturday, 23 January 2021 22:31:27 UTC