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- Date: Tue, 26 Aug 2025 22:11:06 +0000
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CCG Weekly Meeting Summary - 2025/08/26 *Topics Covered:* - *Introductions and Administrative Matters:* Welcome, code of conduct, IPR agreements, call recording, upcoming Internet Identity Workshop (Oct 21-23), and announcement of Harrison Tang's upcoming term end as CCG Culture Chair. Discussion of succession plan. Coordination call for Asia-Pacific events (next Wednesday). - *Jeff O's Presentation: The Human Operating System:* Jeff O presented his perspective on the relationship between humans and digital technology, focusing on the challenges of bridging the gap between real-world sensibilities and the digital landscape. - *The Human Operating System (HOS):* Jeff used anecdotes to illustrate how people's real-world experiences and mental models often clash with digital interfaces, leading to inefficient workflows and frustration. He introduced the concept of the HOS as a way of understanding this friction. - *Real vs. Digital Balance:* The presentation emphasized the importance of balance between real-world engagement (liil - living is local) and global digital interactions (lig - life is global). Augmentation and displacement of human skills through technology were also discussed. - *Cognitive Overload:* Jeff highlighted the dangers of cognitive overload from excessive digital input, urging participants to be mindful of the limits of human sensory processing. - *The Martial Arts of the Digital Landscape:* The presentation described "Realit," a framework for navigating the digital world, comparing it to the martial art of Aikido, focusing on adapting to and working with the forces of the digital environment. "Mixed Digital Martial Arts" (MDMA) was introduced as a game space concept. - *Stages of Digital Awareness:* A model was presented outlining four stages of user engagement with technology: 0 (unaware), 1 (aware), 2 (developing relationship), 3 (refining relationship), and 4 (UX - User Experience). This UX stage includes a 1-10 self-assessment of one's relationship with technology. - *Relationship Assessment:* A table detailing the differences in assessing relationships in real-world versus digital contexts was presented. Key differences include the difficulty in discerning observable behavior, trust, shared terms, bonding, and assessment of assets in the digital space. - *Building Better Digital Safety Rails:* The discussion touched on strategies for building safer and more intuitive digital systems, including the need to consider the embodied nature of humans and the limitations of digital spaces in replicating real-world interactions. *Key Points:* - The transition from real-world interactions to digital ones presents significant challenges due to the differences in how humans perceive and interact with information. - Finding balance between real-world engagement and digital interactions is crucial for maintaining well-being. - Building safer and more human-centric digital experiences requires a deep understanding of human behavior and limitations. Existing digital systems often lack the safety rails present in the physical world. - Intentionality and mindful interaction with technology are key to mitigating negative impacts. - The one-to-many nature of digital interactions creates unique challenges absent from real-world interactions. Text: https://meet.w3c-ccg.org/archives/w3c-ccg-ccg-weekly-2025-08-26.md Video: https://meet.w3c-ccg.org/archives/w3c-ccg-ccg-weekly-2025-08-26.mp4 *CCG Weekly - 2025/08/26 11:57 EDT - Transcript* *Attendees* Alan Karp, Alex Higuera, Dmitri Zagidulin, Erica Connell, Greg Bernstein, Harrison Tang, Hiroyuki Sano, Ivan Dzheferov, Jeff O - HumanOS, Joe Andrieu, Jonathan Bryce, Jonathan's Notetaker, Kaliya Identity Woman, Kayode Ezike, Kerri Lemoie, Leo Sorokin, Mahmoud Alkhraishi, Phillip Long, Przemek P, Rob Padula, Taylor Kendal, Ted Thibodeau Jr, Vanessa Xu, Vikas Malhotra, Will Abramson *Transcript* Jeff O - HumanOS: Hey, Harrison. Harrison Tang: Hey Jeff. Jeff O - HumanOS: Got good sign and… Harrison Tang: Hey Alan. Alan Karp: Hey Jeff. Jeff O - HumanOS: everything from me. Alan Karp: Hi Jeff. Jeff O - HumanOS: Hi Alan. Alan Karp: I think the first time I've seen you outside of IW. Jeff O - HumanOS: Dude, It's very rich to be with you. In any case, I'm very grateful to have you once again in space with me. Good to see you,… Alan Karp: I wouldn't have missed this. Jeff O - HumanOS: Go on. hey Harrison,… Harrison Tang: Hey, Jeff. Jeff O - HumanOS: I'm thoughtful about sharing my screen properly. Harrison Tang: Thanks. Yes,… Jeff O - HumanOS: Can I try a quick thing? Harrison Tang: please. yes. Jeff O - HumanOS: I think you're muted, but I think you said yes. Okay, I'm not sure how to do a screen share, per se. looks like down here Share screen. Okay, let me see if I can do that properly here. See how this works out. Will Abramson: Okay. Hi, Jeff. All right. Harrison Tang: Yeah, we can see it. Jeff O - HumanOS: This one. Show my All right. Hold on, brother. Jeff O - HumanOS: Welcome to the show. Will Abramson: Multiverse. Hey Jeff O - HumanOS: Hey Will. Hey guys. Hi Kalia. Wow, what a treat. how can I share without all that fun? I'll just share a try this. Jeff O - HumanOS: All right. I'm not sure… Harrison Tang: You want me to share it? Jeff O - HumanOS: why I'm doing that to y'all. … Harrison Tang: I can share on your behalf. Yeah. Will Abramson: But just don't share that tab just move off that tab. Will Abramson: No. Jeff O - HumanOS: right Yeah, let me start my present. Making sure I can still do that. So, if I do that, what do you see there,… Harrison Tang: Yeah. Jeff O - HumanOS: guys? Anything? Will Abramson: No. yeah,… Jeff O - HumanOS: And how about No. Will Abramson: got it. Perfect. No. Harrison Tang: perfect. Yeah. Jeff O - HumanOS: Was that it? Okay. And then somebody muted me. Harrison Tang: No, we can't hear Fine. Yeah. Jeff O - HumanOS: I just see my letter here. I don't see what's on that screen. Okay, cool. Harrison Tang: And I'll share your slides to the mailing list,… Jeff O - HumanOS: Okay. Harrison Tang: too, so people can reference it. Yeah. Yep. Will Abramson: We'll give folks another minute and… Will Abramson: then we'll get started. Jeff O - HumanOS: I start Okay. Harrison Tang: Just go ahead when you're Will Abramson: Maybe I can just start. I mean, it's just the intro bits. Yeah. So, welcome everyone to today's Credential Community Group call. Thanks for joining us. Today, we've got Jeff, who some of you may not know. Joining us is going to talk to us about something that he's been thinking about deeply for a while. I'm looking forward to it. But before we get into all that, let's just go over some of the administrative stuff. So, first up, code of ethics and professional conduct. treat people with respect. Let's have a positive, constructive conversation here together and within this community. I think we're pretty great at that, but it's always good to have a second IP note, so anybody's welcome to participate in these calls. Will Abramson: However, all substantive contributions to any CCG work items must be members of CCG with full IPR agreements signed. And if you have any questions about that, just reach out to any of the chairs. We'd be happy to point you in the right direction. so these call notes are recorded and will be made available through the mailing list afterwards. So, look out for that. next introductions and reintroductions. Is anybody new to the community who wants to say hello to us today? Or anybody who hasn't said hi for a while, wants to reintroduce, please jump on the queue. Okay. Not seeing anybody. which is fine. 00:05:00 Will Abramson: Although we do like to hear people say hi to us. next announcement and reminder is there anything anybody wants to share with the community to say want to make us aware of? No, not seeing anybody. Kaliya Identity Woman: We've got the internet identity workshop coming up October 21 to 23. Will Abramson: Yeah, go for it. Do you want to share a link? Maybe. I'm sure okay. Harrison Harrison Tang: Yeah, just quick thing. So I think my term actually for the culture of the W3CCCG ends the end of this year. So if people are interested to kind of be the next culture and take my term I think we can talk about that in the follow-up sessions and things like that. Harrison Tang: But I mean I think over the cultures can send over the election processes and stuff like that the information u but I mean it's pretty simple people can self-nominate or nominate other people but I think the earlier we can have discussion the better right so we can pick great culture we can have a lot of great culture candidates and pick the best person to continue on the legacy Will Abramson: Mhm. Yes,… Will Abramson: thanks Harrison. That's a great shout. So yeah, if you're interested in that and want to learn more, do reach out to any of the co-chairs. Be happy to talk to you. And that actually reminded me something that I guess an announcement from next Wednesday at I believe 10:00 a.m. UK time, which is I'll find the time, but next Wednesday in the morning UK, we are going to be having a coordination call around an Asia-Pacific series of events in October. So, if you're around and interested in that and haven't heard about it before, then, feel free to join us. Will Abramson: it is on the CCG calendar, so anybody is welcome. Will Abramson: Okay, with that out of the way, I think I'll hand over to Jeff and I'm hoping we're going to have a very lively, interesting conversation. thanks Jeff. Jeff O - HumanOS: And I'm hopeful to get a hand from you guys sharing my screen… Jeff O - HumanOS: How are we doing there? Can you guys run that for me? Are we up on a screen? Will Abramson: Your screen is not sharing. Chrome, you stopped sharing it,… Jeff O - HumanOS: Okay, one moment. Will Abramson: Will Abramson: I think. Jeff O - HumanOS: Okay, let me jump in from that. Jeff O - HumanOS: And here we go. going to be this guy. Let me knock this Push that out of the way. And hopefully you are seeing my stuff. Will Abramson: We can see your screen saver… Will Abramson: but not the presentation. Jeff O - HumanOS: How's that? Will Abramson: Yeah, perfect. Jeff O - HumanOS: Okay. Will Abramson: Yeah, cheers. Jeff O - HumanOS: Right on. Jeff O - HumanOS: first of all, I just wanted to say, I really appreciate being here and I know there's been a lot of discussion over time about sort of broadening out the, community and, who's involved and included in the scope of thinking and stuff like that. And I've been bystanding you all for about eight years and it used to sound like NASA talk. It took me about a year and a half to begin to understand what you're all working on so I'm grateful to be able to reflect back to you what I've been experiencing. I'm also pretty real in some senses of my expression and my way. So, this is going to be a little different than I think most of your presentations. It'll kind of be like the substitute teacher is sort of in. And the idea that might be seeing a movie today, stuff like that. Jeff O - HumanOS: So, might feel like underwater basket weaving at this moment,… Will Abramson: passive. Jeff O - HumanOS: but I'm hopeful that as time goes by, it feels a little more rich than that. so with that said, I also want to recognize that today is the anniversary of my mother's passing. which was a special opportunity for bring myself to this community. If it wasn't for her, I wouldn't be able to be here today. Burning Man is also going on which is an interesting thing that I practice every year for eight years now. I've been extending myself out into that local through technologies and my relationship with technologies has allowed me to participate and be present there over all these years without necessarily being there but feeling very richly present. So this is going to be a part of the art and balance of technology and things like that. 00:10:00 Jeff O - HumanOS: Quick question. Is my camera on? Will Abramson: Yeah, you can have it on or… Will Abramson: off as you please. Jeff O - HumanOS: I was intending to have it on for the sake of that. but if someone can pop it on for me in the control center, that'd be great. Otherwise, fine as we are. Will Abramson: It is on. Jeff O - HumanOS: So I just wanted to say, this conversation is about the relationship with the not The digital realm relationship that I'm going to talk about determines your wellness and associating with people and how that'll go for you as time goes by. So this conversation is to exercise the idea of putting handles on thoughts with words. this language is in development for the phrasing the ideacape. So please contribute if you wish. Jeff O - HumanOS: send me an email or love to see you in a session sometime in the future. So, with that said, I'm going to get to sort of the meat and potatoes of stuff here. when I first came to the community, I was meeting people and explaining who I was and what I did. I met this guy named Victoriao and he said, " what is it you're working on?" And I said, " I work on the human part of this." And this is what part I started telling him I work on how people relate with the digital landscape this that and the other and he kind of looked at me I said I'd really be interested in your take on that and he said I think I would need to have a thing before I could talk about this sort of thing. So early on I got a sense that my approach to this topic was interestingly aligned for the community. Jeff O - HumanOS: I also on my first visit Justin who many of you may know gifted me on my first session because I brought up Jane Goodall at IW in the sense that I feel like Jane Goodall watching the chimpanzees and I mean that very respectfully being an outsider and looking in to see how things are going for a community that's working very hard on very much important stuff. So that's why I'm here. and Doc came to my first session. Joyce said it was sort of like a standup act. So prepare maybe for a version of that. Before I move off the screen, I want to talk about the idea of the human operating system. And I'm going to tell two stories. And I believe these stories will illustrate what the human operating system is all about. We have a human nature. Jeff O - HumanOS: And when we try and extend our sensibilities from here in the world we're built through the glass into the digital landscape, it's very hard to align what we know here with what we hope to have happen over there. So these two stories will give you a sense of two people and how their human operating system tried to get them from real world to digital landscape. And here we go. First story is about Pat and her cat. Pat is a classically trained reporter in the St. Louis area. She was a leading female executive one of the first reporters on the Globe Democrat. She became a client of mine deep into her life. So I didn't know her as a young lady, but I knew her as a very feisty, rambunctious elder woman and I helped her on board tech. Jeff O - HumanOS: One day I got a call from her and she said, "Hey," she said, "Jeff, I need you to come by and take a look at this document. I wrote a book about Molly and I'm trying to get it into a competition and they said they can't use it the way I submitted it." And I said, what's the time frame?" She says, " the deadline's today." It was Friday, but they've given me till Monday. So, I said," Okay. And I went by her place, kind of leaned in over her shoulder, and I said, "You know, what do you have? I figure I'm going to go from a doc to a PDF file or vice versa." she showed me her file. She says, "Here are my files." And I looked in there, and at the top of the list was page two. Below that was a file that said page three. This went all the way down through 188. Jeff O - HumanOS: So what Pat did as a classically trained typist who replaces the sheet of paper when the page is full, literally extended that into the digital landscape and created a new file every time she filled the page. So I spent that weekend bringing all of those 181 pages into 122 pages properly pagenated and laid out and stuff like that. So her human operating system made sense of the real world she was in. Will Abramson: Harrison's on the queue. Harrison Jeff O - HumanOS: She tried to pull that across to the digital landscape and duplicate it there. And it was completely averse to her outcome She couldn't have been more frictionful in terms of creating that in some ways. That's one person. Yes. No. No. 00:15:00 Harrison Tang: Yeah, just want to double check. Jeff, are we supposed to see a different slide because, you are still titled. Jeff O - HumanOS: I really appreciate that check in. I'm trying to just go with the audio for the moment. Thank you for checking though. the next sla this is very recent. She called me up and she said, "Hey, I need some help managing my files. where they're going. I don't know how to name them. I just don't know what's happening. I need help." I said, "I look forward to it." Went over to her place and she said, "Let me show you what I do." She went to her email and showed me an email with an attachment. And she said, This?" I said, "The attachment?" She says, "Yeah, the attachment." She said, "Here's what I do to save this. I open this and then I print it out and then I take the printed pages and I scan them and then I can save them where I know they are and I can email them." Jeff O - HumanOS: So because Elaine did not know how to save as when she just can go right to the email and pick that attachment and pick save and place That is beyond her sensibilities. So she went through a process that she found worked. If I print this out and if I scan it, the scan software allows me to attach that file to an email. So the amount of effort people go through is extraordinary in terms of just dealing with going from this side in real life to digital world. I hope those were somewhat illustrative of what I've been experiencing by the hundreds and thousands of times in different variations in story. A lot of people are adept, a lot of people aren't. So I'll leave it at that for now and let's go to the next slide. Jeff O - HumanOS: So this is going to be Supposedly the next slide you said. Okay. Hey, someone else out there in control center. Alan Karp: Maybe you should print them out and… Dmitri Zagidulin: Yeah. Alan Karp: then hold them up one at a p one at a time. Jeff O - HumanOS: Jeff O - HumanOS: What's that? Say that again. Alan Karp: I said maybe you should print out the slides and… Jeff O - HumanOS: My goodness. Alan Karp: then hold up the camera. Jeff O - HumanOS: There you go. I mean, beautiful. Okay, I Did I do that? Okay, so I'm thinking I'm in control of this again here. Let's see. Is that All right, I'm so sorry, folks. And thank you for bearing with So, what it was like to be a computer guy. In 1988, I learned the emperor had no clothes. I was working at Best Buy. I was tasked with putting five computers on the shelf for sale. It took three weeks to get them running. I saw tech support being born. It was it was grueling. It was gruesome. Those were the days of hardware compatibility where you simply hoped a video card worked with that monitor. the software and operating systems apps were just, not tight yet. The stability of those programs was crazy. Jeff O - HumanOS: And just the workflow of getting people to understand how to behave on the other, through the glass was so interesting. So, it all kind of started like First of all, we're all in this together and it ain't totally comfortable. Secondly, the gear isn't right. The software is not tight and people don't know quite what to do with it. So, I ended up being like an IT roadie in the businesses and the homes and the lives of my clients. And there are some people I am now serving a third generation. I expect that they'll be having children soon and all things depending. I may actually be serving four generations of people at this point. I feel like a disco ball thing is happening. My mission is to reflect on and reflect outwardly as I've been invited to do today. Jeff O - HumanOS: 35 years of experiences witnessing people being pulled from their familiar world into an otherworldly realm. This has created an awareness story and an intention practice I refer to as reality. And a person's reality is a relationship they choose to have or not have with information technology systems. Those reality choices will reflect into their reality. So if you look at the top it's changed from computer guy to digital culture anthropologist. our human nature has dependable exploits in the sense of vulnerabilities and those seductions may be exploited by systems leveraging design forces. 00:20:00 Jeff O - HumanOS: These often offer convenience, sex, free, self aggrandisement, voyerism and power which can be in the form of force, info, finance, control. So some combination of these things are used and depending on who a person is and what culture they're from the force of persuasion is variable. the systems can usually figure that out and hit you where it counts. So, let's talk about the idea of people and systems. I like the yin-yang because it suggests the idea of balance. All As we go forward and talk about this, and there's going to be a little bit of stuff in a little while that is going to work with the yang. We're not talking about proportion here. We're talking about balance. Jeff O - HumanOS: this if we take a person who's 99% real world and 1% system, if that 1% of their life is well balanced for them, this is what that relationship looks like. if you looked at how much of it real world versus how much of it is digital, it would be very out of balance. But the bottom line is a small bit of digital and a large dose of real world is what works for a person like that. So here again, this isn't proportion. This is a matter of balance as we talk about it. One of the premises of the idea of real it is that tech always delivers of convenience and the science of understanding the cost of that convenience is a really big issue. One of the other things that's really big for me is the idea of augmentation and displacement like navigation. for a person who is never good with knowing how to get around now they can at least show up on time. Jeff O - HumanOS: they can get somewhere. thank goodness for the augmentation of the system for someone who was really good at knowing their way around and then just decided that convenience of tech was just so great they didn't have to do it anymore. They could have displaced that portion of their natural humanistic strengths over to the system and they're not good at that anymore. Phone numbers are like this too. If you couldn't remember numbers, now they're all in your phone. you could remembers but remember but you don't anymore because they're in your phone that's a cost the idea of hybrid where you do remember some and you give it up to the system for others there's a balance there for such things so augmentation and displacement is a big part of this the other idea in terms of augmentation and displacement is a thing I work with called lil and lig l i l li l Jeff O - HumanOS: IG L I L stands for living is local. It occurs within 20 to 30 minutes of where your feet touch the ground, where your car can drive, where your horse can ride, where you can run, however you get around. Your local is usually the people you can reach out and touch. how much of your time, your passion, your capital is being directed away from where your feet touch the ground because you've got a relationship with the other side of the glass where life is global. Jeff O - HumanOS: living is local liil. Life is global lig. If people are looking through devices and extending themselves into circumstances far away that really don't matter and they're entrapped in that the people around them the community around them is not benefiting from what's happening there. So the idea of displacement and augmentation can literally have to do with how people are tilted away from where they belong in a sense. that also can blow away our sensor package. the human animal is built with a pair of eyes, ears, nose, mouth, touch. we're only designed to see as far as we can see. We're only designed to hear what we can hear. We're only really designed to feel what's in front of us. Jeff O - HumanOS: When you impart so much input to a system that's designed for limited intake, you're going to have cognitive overload, which is rampant in people because they're being pulled from their inreal life tree forts. where they hang out, where they at least are familiar, maybe not totally comfortable, but familiar. They understand the rules and the laws there. They're being pulled out of their three fors into the digital realm and it's really hard on them. So let's move to the next part of this and what comes of it from my point of view. come on buddy. There we go. So the human operating system has to deal with extending ourselves in real life digital boundary. We talk about Y this KY whatever. Jeff O - HumanOS: So I'm going to talk about KY platform and KY operating system. The platform we're talking about today is the human creature and it's running human nature. The code and everything you guys write runs on top of human sensibilities. And for me I've been witnessing how intention is forged from sheer intellect into code is law and it is quite informative. I've been watching how you guys do this and I say guys in a very inclusive sense of course. and it's been really something to behold. And I get to step back to my community and say there are hardworking, well-intended people doing good stuff. have faith. Talk about you guys a lot. So with this in mind, we have this human experience. And human experience has examples of the human creature extending itself into realms we're not built the other side of the glass. We're not built for airflight. 00:25:00 Jeff O - HumanOS: We're not built for space, for deep sea, for biohazard, to be in fires. Each of these realms demands that we apply amendments to our body, not only to function there, but to not die while being there. When I talk to people about hey, what about are you checking the cookie settings? I just hit accept. I was like, okay. And you just walk through intersections on roadways. You don't look both ways. to see which color the light is. Listen, that's frictionful. Why don't you just walk right into the intersection of And they look at me like I'm weird. I'm like, Cuz you see what can smash you. you can get creamed. But my bud on the other side of the glass here, you can't necessarily see that stuff. Jeff O - HumanOS: So the practice of friction, which means security, this is part of how we protect ourselves as we move through a place we aren't built for. So I just try and help people understand that in real life they're doing frictionful stuff all the time. The frictionlessness of the digital realm is very very challenging. As Doc has said, time and distance doesn't seem to occur there. Yeah. if you're in a virtual Burning Man and you choose to walk across the pla instead of jump the portal, yeah, okay, there's time and there's space there. That's a choice. But getting there, isn't really that hard to do. I can be looking through a webcam right now onto the playa at webcast and I can see what's going on there and I can listen to bmir.radio Jeff O - HumanOS: radio and I can listen to what's being broadcast. So I can listen to that radio while looking at the play. I'm pretty much there and I'm not dealing with weather or food or ice or water. So we do things to protect ourselves as we extend ourselves into strange places we're not built for. Digital landscape is a version of that. So the human operating system is an emulator mode which does its best to align the sensibilities known in real life lessons through the glass onto the digital landscape. last thing here and I'm going to pause a minute as we operate and go back and forth through the glass. What amendments are helpful if not foundational to manifesting our intention? Jeff O - HumanOS: I'm going to pause for a minute and… Will Abramson: Yeah, I can manage the chat. Jeff O - HumanOS: if there's anybody has any questions or anything. I'm not able to see the chat, but I would love to and assist on that if I'll keep going. So, as you go back and forth, what's going on? How can we manage Real We talked about that. That's the relationship we choose to have or not have with The more we know about these systems, we can make better choices. I had a person tell me once that I was being very cool, calm, and collected while they were giving me a lot of heat one day. And I said, they caught back up with me. They're like, "Man, I was giving you so much s*** that day, but you were really cool about it." it was like this Iikido thing. And I said, "Is that good?" And you said, "Yeah, it's good." Jeff O - HumanOS: I looked up what Iikido is and it's a martial art that doesn't really have any attack moves. It deals with the forces around you. it doesn't aim to harm the attacker. It works with moving with the forces and recognizing the attack and getting off the X as it were. So the idea of Iikido where you're in a space of forces that you aren't really in control of the digital landscape can be seen as that at large. You blend the idea of having this relationship with tech and the martial art of iikido you get what I'm calling reality which is what I'm casually referring to as the martial art of the digital landscape. Jeff O - HumanOS: This is what I've been refining for years and it has found its own language and verbiage along the way. I did not notice real it wasn't until this guy gave me the iikido thing that I hit real and it blew my mind. So let's move on to this MDMA often known as tasy. Ironically and interestingly enough I'm just going to refer to it as mixed digital martial arts. And it's sort of a game space of shoots and letters. on the other side of the glass, knowing who and what's in the room with you really matter. Those are the forces you're going to be dealing with. What are the terms and conditions of this place? What are the ethics versus the economics? Which is leading here? Is this company ethics-based? Can you tell? Maybe I should find out. 00:30:00 Jeff O - HumanOS: we usually don't know shadow system stuff because it's shadow system stuff. You have to know to know about shadow systems. lack of awareness is rife. You really kind of don't know what's going on. If you don't have certain things on your browser and you pull up to certain web pages, it's like going to a taco stand and while they're handing you a taco through the window, they're slapping 58 stickers all over which weights your car down and gets attention from all the people whose stickers they are blah blah blah. So if you can't even tell that websites are doing that to you when you drive up, that's kind of weird and it's interesting So there's trust challenge out there for all kinds of reasons. we've seen lots of very powerful places get very exploited. We've seen a lot of sad stories. Jeff O - HumanOS: And then our human spidey senses are just very dullled by this set of circumstances where we can't extend the sensor package at its best through the glass. It doesn't work. And we'll be looking at that in a little bit too. So let's move over to the idea of the different stages of moving through awareness. And I currently have stages zero through four. and this is your device, your platform, know the terms. Knowing yourself has a lot to do with what are your vulnerabilities. What your vulnerabilities are in real world are probably going to be more so in digital if you're not careful. the device, is it mobile, is it a satellite, who knows? they all have different natures. Jeff O - HumanOS: the platform similar terms and conditions craft the nature of the space. So with the forces in the room, here's the stages we go through. Let's first talk about what re for. We're built for dirt and gravity and food. No tech. If you want to find out what you're built for, take your clothes off and go stand in nature. That and everything that comes with it is what we are built for. that is the human animal in the realm it's built for working perfectly fine. Then suddenly we find out so that's at zero. You don't have to do anything to be there because we're born there. Then there's this thing that happens where we become aware of this if you're old enough to remember sentences like this. Hey have you tried this the internet have you been on the web? Jeff O - HumanOS: If you're old enough to remember saying that, you were born at zero because one was just surfacing over the horizon. And the awareness of the fact that this was out there also brought with it the idea of a general relationship with technologies. It didn't mean that people jumped in because they knew it was there, but it meant they knew it was there and suddenly something changed. It's like understanding that people can fly when you never had any idea people couldn't Get someone from a primitive tribe, show them an airplane, you'll see what I'm talking about. So the next phase after awareness of this is kind of the savvy what's the experience and the knowledge that I'm learning. There seems to out here. There seems to be give and take in this space. it's not like what I know. Jeff O - HumanOS: so I'm experiencing I'm talking to people about it. I'm trying to get my act together. By the time you get to that, if you keep on trucking and really try and refine it, you get into the idea of reality. Not in those terms, but you start crafting and building the functional persona that you're going to be working with human operating system tools. We'll talk about that in a little bit. Joe Andrews had a great bit about functional fluid identity. So, the way that we present ourselves in certain web communities is very different than we would present in other communities. Jeff O - HumanOS: And if you realize that you might have a couple different emails, you might have a couple different member IDs in a certain space so that you aren't seen in all of your different facets through one glass that normally doesn't show all of your different facets. I don't know if I said that well, but I think you kind of might get what I'm getting at there. So the last part of this once you born from the dirt, become aware of this thing, kind of start dealing with it at two, trying to work it out and be my best in there at three or not. Some people don't work that hard at it. They just roll with the flow and take what comes, believe me. And it's not because they're lazy, they just don't know what else to do. And some of them are lazy and don't care, and that's fine. So stage four, the UX. 00:35:00 Jeff O - HumanOS: I know you guys put the letter U and the letter X together for a lot of things. this is one of my little thought babies here. So, I hope you like it. I am looking to trademark it because it's a very functional part of this language space I'm trying to build. The UX in this particular reference is the individual's outcome of their relationships with tech and being a human. How's it going for you? I like to ask people, in terms of your relationships, on a scale of 1 to 10, how do you feel about it? Where would you put yourself right now? Just at large, how do you feel about your relationships with tech? And that one to 10 rating will give you a sense of really what's been going on in particular stages two and three of the above. Jeff O - HumanOS: Once they were aware of it and decided to jump in, then their experience and their knowledge and whether or not they're able to craft sensible movement and intention control in there has a lot to do with how they feel as a person. And a lot of people's UX is very rough. They like what tech can do and it comes at a also pay hellishly for what tech can do because it does other things they didn't expect or want. So, I'm hopeful that's holding up. Will Abramson: I have a question. There. Jeff O - HumanOS: And Will mentioned as I was coming in to do this, he said, "Yeah, maybe something a little more I can do your accent, Will, but I'm not going to because you're here, but not nearly as great as my man." so anyways, he said, maybe, kind of a little less doodly and drawy. I said, "All right." Jeff O - HumanOS: And I've done that to this point. And this is for you and everyone out there. I'm going to bring back a drawing that I brought to my second to last IW session. And I give the sessions I gave this one three times. I gave it once a day because I wanted as many brilliant heads as are in that community to hopefully find an opportunity to come sit with me and give me their opinion and their wisdom. And what was really cool about that, because I don't see you all very often, is that doing it three days in a row, I got Rev 1.0. I got Rev one on day one. I got Rev two, on day two. And so each next day's community benefited from the prior days add-ons. It was really great. So, what I'm going to do is pull up an image here, and I want to go through it slowly. Try not to go too far ahead of me. Jeff O - HumanOS: I don't think I can use a pointer at this point, pun intended, but let's just kind of look at these four stages in a rough and tumble real world way. So, let's work from the left. And please try not to read ahead of me. I would really appreciate that. So, what I'm calling at zero, the circle is a real world boundary. it is everything a person knows. That is the bounds of their knowledge. A circle that's a brain in there. Sorry, it's the best I could do. So at zero is just a singular person aware of the real world. It's just a person in their brain naked in the woods. Then you see this line that drops down. That's the awareness and the access line. You notice it doesn't touch either of those at zero or at one stages. It's somewhere in between. You may have learned that there's a thing called the web or you may be eight months old and somebody puts an iPad in front of you to see what you'll do. You're not really aware but you have access. Jeff O - HumanOS: So once you cross that line in some sense you're now at one and you can in a sense never go back to at zero again. So at one we see this little poof that has occurred in the middle of this with the brain. there's a strong attraction in this stage. You can see at the top pointing down the human curious brain is going wow look at this thing. what is this thing? I hear it can do things. And so the goal of this phase is just to understand that the digital landscape appears in the real world and that you're just aware of it. You have an informed awareness of it. When you're informed and aware of it, it becomes generally more and more attractive. So we see this little line between at one and at two with these little dots. Those are the multiple influences. An iPad put in a kid's hands. getting a kid I don't know. It could be an adult. It could be whatever. 00:40:00 Jeff O - HumanOS: There's lots of things we do to encourage people to start this relationship. So at two, we have the inevitable relationship beginning and we see that the brain is now kind of entering inside this clouded thing. this at one thing is popped open and there's things going in and out and back and forth. And this little dashed new sort of outer thing is kind of a new relationship realm between the brain and at one. It's sort of an inner realm and below here we see again this is where give and take relationship forms the rules the strengths the weaknesses here is where a person's reality comes into place those choices with systems where the human operating system is hopefully understanding what's going on and they're able to make sense of it so the goal in this phase is to understand the synergy between the real world and the digital landscape Jeff O - HumanOS: When we get ready to go to stage three, you see that there's this little back and forth with the dots because these two stages iterate a lot. In stage three, at three, the refinement of the relationship is on. That's where we have the game space reality is in play. Sam, which is the same as me, that's your digital profile, which creates, and again, folks, another one of my thought babies, also being trademarked, the idea of a yudoo doll, not a voodoo doll. when you get out in these systems and you're doing stuff that you do, you are making the voodoo doll for them and you're showing them where to poke it. So, it's really a you do doll. You're giving the systems heads up. So, the goal here is understanding proportion and balance. Jeff O - HumanOS: And you'll see in the circle at three that we have kind of that little clouded relationship between the brain and at zero sort of back out on the other side. At zero is sort of in its own space, but it now knows of this thing. At one we see the outline of the yin-yang there. And again, it's just a proportion. Make sure that the amount of tech a person is taking on fits their world properly. doesn't overwhelm it. Make sure that at one isn't squeezing the real world into the very boundaries of what Almost feel like they're being pushed out of conscious understandings. Some people are very entangled in that for sure. We hear about it all the time. So, at four, we hear about the real it reality outcome. And I never knew what to put in that dang circle for so freaking long. And I realized it's because it's a rating. This is the UX. Jeff O - HumanOS: I would say to a person beforehand before showing them this on a scale of 1 to 10 how do you feel about what's going on with you intact overall where would you put it and that number goes in here and this is how much command and communication does a person feel they have with this relationship how much safety privacy and security contribute to safety how safe in terms of do they feel they're in control of privacy and their security and what's the comfort is the pace Is the load that's coming in is their ability to manifest their own intentions without having other things happen all the time okay for them. I see that we have about 17 minutes left. I think I'm going to be done in about three or four. So we ought to be in great shape for some questions and I really hope or comments I want as much as you guys have of all of it. Jeff O - HumanOS: So, I'm hopeful and I'm going to pause here for a moment because this might be a good place to let people ask questions. if you don't ask any questions, I'm going to assume you're either gone or this makes pretty much sense. Anything to add, please. Will Abramson: I have something. Will Abramson: It's more just a general reflection like this. you're modeling it relationships but really you said at zero there is no technology but actually humans have been interacting and having relationships with and through technologies for a long long time but you could map this it's just the fact that the digital relationships that we have are much more complex and extend us into they create these new realms whereas non-digital technologies we're still kind of using those technologies to interact in the real world that we kind of know and understand. and my other comment was, if you went back one slide, you kind of have this model from 0 to four from the view of the individual. Will Abramson: But I think if you have a look at other technologies what happens also is society builds up some knowledge throughout there is probably a similar kind of loop to look at in society how they slowly understand and create expectations and this is the safety equipment that you need right crossing the road is dangerous so we're going to put some good signals like traffic lights and some good rules and expectations on cars on the road so that people understand and… 00:45:00 Will Abramson: when I'm crossing the road I just look at the traffic light right it's not like I have to read this big complicated page of documents is arcane and… Jeff O - HumanOS: Correct. Yes,… Will Abramson: very hard to understand. Jeff O - HumanOS: Yeah,… Will Abramson: That's the only comments that I think Jeff O - HumanOS: great points on both counts. And yes, technologies have been around for a long time. And Will, you said something that blew my mind a while back. You're talking about the original communications technology. yeah, my man. It's been around forever. What's really crazy about this and I should say information systems and connected systems at zero is before that sort of thing really TV yeah it's a connected system… Will Abramson: Mhm. Yeah. Mhm. Jeff O - HumanOS: but it was different we definitely had our minds changed and influenced by what we saw the cognitive load was starting to come on board you're able to see things that are not normally seeable so you start dealing with that and radio same sort of thing before image and as we go back Jeff O - HumanOS: Will the original technology I tried to find the original? I do believe it is Smoke signals and drums. Smoke signals work during the day if you wanted to be quiet and hope nobody observed the messaging. Drumming was at night when you couldn't see the messages. So yes, tech has been around for a long time. this particular version of it is insidious in the sense that it pursues or pays attention and continues to I don't want to say chase after but in a sense chase after us and it does actually change the way our minds and our values tend to execute and I'm having a there we go problem with my dang thing Okay, so great points. Yes, and thank you. Jeff O - HumanOS: I'm going to push to the next slide and this is a cleanup of what we were doing last time Will and I believe Allan you were there as So when we talk about spidey senses what about relationship assessment stringencies when we look at whether or not to have a relationship with someone or something what are we gauging? our spidey senses typically look and this isn't a complete list. I'd love it to grow more rephrase it. can we observe the behavior? Do we feel a seduction factor? Are there shared terms? Is there bonding in shared spaces? blah blah. In real life, almost all of these things can happen. It doesn't mean for instance in line item three, In real life, you might feel like you can trust somebody. It's a rel, over there in the meaning far left. It's a dependable assessment, but it gets better over time in the real world as you hang with people. Jeff O - HumanOS: So it doesn't mean that just because you're in the real world trust works. The digital landscape is a reflection of the real world plus and it's very different. So what's particularly interesting about this table here is where things don't seem to come across or you really kind of can't do and where you can only hope for Observable behavior. You really don't get a first-person point of view on the digital landscape. It's like saying you can see the universe from here. We just can't. it leverages primal seduction to convenience seduction in the digital landscape. For sure, that's in there. Trust. again, you hope it gets dependable and more and better over time. do we have shared and understood terms? Do we understand what each other mean? I think that's damn near blank. There are very few people who get that. Jeff O - HumanOS: people are starting to rise to the friction of learning what it means and dealing with it. bonding in shared spaces, are you comfortable being together? How do you feel about somebody letting someone know that you are part of this community or that online community? what comes with that? can you tell whether or not telling somebody that you're part of that community, what's that going to mean to people? You can normally tell if you're hanging out with bikers in the real world that when you walk into a restaurant with bikers, people are going to know you hang with bikers. But if you're hanging out on a biker website and you hang around, you work with people who hate two- wheeled vehicles, you might not be comfortable telling them stuff like that or you wouldn't know what they think of that web space, blah blah blah. So, this starts getting kind of tangly. I don't want to get too far into it because I want to leave time for questions, but can you tell if assets are being brought to the relationship? it's augmenting me, yeah, but what's it taking? What's the load balance? Jeff O - HumanOS: is it helping me or is it hurting me to use this sort of thing? Is it inspiring me to better ways of being a community member or better ways of process and uplifting things or is it showing me better ways to undermine things? digital landscape isn't physical generally. So, it sign of physical robustness is hard to discern other than a computer that might be smoking. And I don't mean cigarettes, but that would also be an indication of ness for a mental wellness, yeah, I think you can tell whether or not a site is generally mentally balanced from your point of view and whether it tends to stay that way or whether it's all over the place and intelligence. You can usually tell if a website has some intellect and whatnot going on. so this last part is probably the most confusing thing. I wasn't sure if I was going to bring it in, but this is the edge space. 00:50:00 Jeff O - HumanOS: this is what's hot off the griddle still smoothing it out and in the end this is me and I would cherish an opportunity to hear from you guys whether it's at IW in a session or via email I know this stuff is very new and I know you all have very heavy hidden sessions you need to attend when you get out there as I mentioned I give them more than once and I'm just hopeful that should you be around and if this wet your whistle a fair number of you have been to my stuff… Jeff O - HumanOS: but a fair number I know are also busy doing other things. So, if we could benefit from each other in the future about it, that would be great. And I'll leave it at that for now and go ahead and unshare my screen or whatever I need to do to get out of here. Will Abramson: Great. Thanks,… Will Abramson: Yeah,… Jeff O - HumanOS: Yeah, buddy. Will Abramson: I appreciate you coming on. So, I'm one of the people who has appreciate Jeff's talks at IW. So, I thought it'd be nice to share that with this community. some people don't always get to go to IW. so if you have questions, jump on the queue. Jeff O - HumanOS: Am I blowing your screen away by the way? Will Abramson: I see a question from in the chat. Jonathan, do you want to speak to that or shall I Happy to read it out. Maybe Jeff can read it. Yeah. … Jeff O - HumanOS: Would you un here? Let me unshare that. Will Abramson: practical Jeff. Jeff O - HumanOS: I'm sorry. Pull me down, Good gracious. All right. Yeah, John's out there. Yeah. Say that again,… Will Abramson: So he says how do you account for capability or disabilities to continuously learn and adapt to new technology? Jeff O - HumanOS: Let me go to the chat,… Will Abramson: I think it's in your model I think he's saying in your model … Jeff O - HumanOS: I think. Go ahead. Yep. Will Abramson: how do you account for somebody's ability to learn and grow and understand these spaces and the technologies that we interact with better over time. I think that's maybe two and… Will Abramson: three, right? The bouncing backwards and forwards is kind of Yeah. Jeff O - HumanOS: Yeah, that's exactly right. Jeff O - HumanOS: Very astute, and I don't know, is my camera on at this point? Not that it matters a ton, but yeah, that's really astute on both your points. Jonathan, absolutely. There's a constant iteration of things happening. there are updates, there are term and condition changes, there are new systems. Absolutely. And so that's that iteration between two and three that keeps going back and forth. yeah, it's a constant feedback loop. That's actually where the human operating system is in play. that is the operational realm of it. That is where reality is in play. what new forces are available to me to accomplish what sorts of tasks and things like that? Yeah. Jeff O - HumanOS: … Will Abramson: Yeah, I had a question about I don't know advice for this community … Will Abramson: what should we be doing to build better safety rails or equipment to the tools that we're in or are there any examples of digital systems that you've seen have handled that sort of transformation right Jeff O - HumanOS: let me give an example of how to do the martial art as it were. My kiddo wanted to get into Instagram. we had an agreement that she would only be connected to people she knew and there was a limit of 25 people. So she got onto Instagram because she knew the people she already had a text thread with them. So I said here's your other rule. no likes nothing like you can't like no thumbs up in Instagram. If you saw something you like from a friend I want you to jump out onto text because you got their text. You tell them hey that was really funny on Insta. Jeff O - HumanOS: I hope the bunny's okay or whatever. And that way, my kid can accomplish her intention of informing a friend that she appreciated and thought about what was done, but not necessarily feeding back into the system, which then profiles and kind of now this is a person's action. Will Abramson: Mhm. Jeff O - HumanOS: It's not so much a code thing, but I can't speak to the code thing as much, but you see how to work around systems so that you can accomplish attention without being scoped, per se. Kyle, who I know brought up quite a topic that everybody's been speaking about, he came to my session on Burning Man and he said and there was some really great things that came out of that. It was the year that Burning Man was virtual because of COVID 2020. 00:55:00 Jeff O - HumanOS: And so they went virtual and my session was when something very private goes very public because normally that's an offline environment and you kind of can't so what was augmented what was displaced okay what was displaced couldn't have sex with strangers couldn't give people gifts what was augmented you didn't have to deal with the weather you didn't have to pay the cost if you were unhealthy can't handle with that those environments you could go so we went through a lot of stuff there and at the end of that session Kyle sent me an email and he said, I really appreciated that session. I forgot how he stated it, but he said, going to your session makes me think about coding differently. So, I don't know if you ever get with Kyle, maybe you can ask him what that meant. there was another little bit of that. Jeff O - HumanOS: One of the things that came out of that session that was really wild and we ran up on it the last minute was that when we build things in the digital landscape that we can model from that's in the real world when you build a virtual Burning Man that's pretty doable. They did a really nice job. Will Abramson: Mhm. Jeff O - HumanOS: So when we build in the digital landscape based on real world models, we land pretty nicely depending on the intention and ethics expertise of the people. Jeff O - HumanOS: what's really challenging though is when you try and build something out in the digital landscape that is truly otherworldly and it doesn't happen here, you've got to be really careful because you're bringing down something in a sense almost another planet into this world. Artificial intelligence is enabling that for I like to call it advanced systems when you see a boat sitting on really heavy rolling waters in the middle of the night without a transponder on, that's really suspicious. And, how can you track that unless you have a satellite, unless you have an intelligence community, unless you have transponder stuff, unless you have signals intelligence. So, being able to bring all of those sensibilities together in an awareness is advanced tech. Jeff O - HumanOS: And here we're getting to the edges of seeing things we're not meant we're not built to be able to see. We have to be really careful. Jeff O - HumanOS: New ways of means seeing new things and that can get wild. Yeah, we talk well. Will Abramson: Yeah, just as you saying that,… Will Abramson: it reminds me of something a good friend told me recently, which we are embodied and implaced humans, right? We're not just mindlessly floating around. We are minds in a real world place. And I think when you design systems that become portals to these solely digital places where you can encounter millions of other minds floating around in these spaces. That's not natural to our human way of doing things. Right? A place is very constrained. Will Abramson: There's not many people you can fit in a place that you can have an interaction with. in a big stadium how many can you get? 100,000. it's not the same, is it? Jeff O - HumanOS: No, and… Jeff O - HumanOS: it speaks to what you were talking about earlier. I forgot how you brought it up, but yeah, it's the matter of the scope. Jeff O - HumanOS: We are just not meant so yeah, this is what's very different about this technology is the one to many factor is outlandish. There's no way that on planet Earth you could make a mistake and have many people around the world see that and not forget it about you. It's very very very interesting. Will Abramson: Mhm. Cool. Will Abramson: Any final thoughts, questions before we close? All right, go for it. Alan Karp: Yeah, I just want to say that I've been using Jeff's approach in designing user interfaces to try to think about the human side rather than what the application wants to say. Alan Karp: I think about what would be natural for the human and that very often is not natural for the code. Will Abramson: Cool. Jeff O - HumanOS: Thanks, Alan. Jeff O - HumanOS: Yeah, you would thank you for all your time investing in this space with me. I really appreciate it and thank you for that feedback to this community. That's awesome. Will Abramson: Thanks a lot, Jeff. I think that that will close,… Will Abramson: but I appreciate you spending the time coming on and sharing your thoughts. Always interesting to hear from you. Jeff O - HumanOS: Yeah, really appreciate it. Jeff O - HumanOS: And if there's any interest in more and… Jeff O - HumanOS: deeper of this sort of thing, there's more and it goes deeper. Okay, thanks a lot everybody. Take care. Bye-bye. 01:00:00 Will Abramson: Have a good day everybody. Cheers. Meeting ended after 01:00:16 👋 *This editable transcript was computer generated and might contain errors. People can also change the text after it was created.*
Received on Tuesday, 26 August 2025 22:11:18 UTC