- From: Kim Hamilton <kimdhamilton@gmail.com>
- Date: Fri, 23 Mar 2018 17:45:03 +0000
- To: "=Drummond Reed" <drummond.reed@evernym.com>
- Cc: Manu Sporny <msporny@digitalbazaar.com>, Credentials Community Group <public-credentials@w3.org>, Ed Eykholt <ed.eykholt@pithia.com>
- Message-ID: <CAFmmOzc58j0iKYtPEaq-hiKh09-8wKphiHQiQQhJ=tC-2MNRtQ@mail.gmail.com>
Hi all, Could we impose upon someone to allow us to use their Zoom room for the next CCG meeting while we figure out our long-term solution? Thanks, Kim (on behalf of chairs) On Tue, Mar 20, 2018 at 9:54 PM =Drummond Reed <drummond.reed@evernym.com> wrote: > Manu, thanks, I wasn't on this week's call and I realize what a hassle > this is. You and Digital Bazaar are doing yeoman's work for the community. > > =Drummond > > On Tue, Mar 20, 2018 at 5:19 PM, Manu Sporny <msporny@digitalbazaar.com> > wrote: > >> Hi all, >> >> Apologies for the terrible audio bridge issues today. That rarely >> happens, but seems to be increasing in severity. We were able to track >> down what happened today and it boils down to this: >> >> Our incoming channel bandwidth from our upstream VoIP provider is rated >> at 4 simultaneous PBX (public phone system) calls. The system is able to >> burst to 8 simultaneous callers for hours at a time... and we had 16 >> phone-based callers today. Running a system at 400% capacity is going to >> cause problems. >> >> We haven't hit this problem before because many people used to connect >> via SIP, leaving the phone-based lines to those that really needed them. >> Lately, most everyone has been using the phone-based number to dial in, >> which led to the tragedy of the commons failure we had today. >> >> We have asked our current provider to increase our channel bandwidth and >> they're mishandling the upgrade process pretty terribly (slow to >> respond, not transparent about what they're doing on their end, etc.). >> That is not acceptable. >> >> Here's what we're doing to address the issue: >> >> We are setting up a parallel set of phone numbers via another >> provider (Twilio) AND adding European dial-in numbers for those that >> have been using Skype to dial our US-based number. >> >> We are opting for an unlimited dial plan option via Twilio as well. In >> the end this will give us: >> >> 1. Three dial in numbers from two upstream providers (redundancy, fail >> over, etc.) >> 2. Dial in numbers for North America and Europe, as well as the SIP and >> WebRTC dial in options we currently have. >> 3. All of the accessibility, transparency, and automation tools that the >> communities have had for the last 9+ years. >> >> However, I don't expect all of this to be in place for next weeks call >> so I suggest we have a primary Zoom room ready, with audio recording >> capability, and use that. Once the new VoIP/PBX/SIP providers are in >> place, we can switch back. >> >> We'll keep the community updated as things progress. >> >> -- manu >> >> -- >> Manu Sporny (skype: msporny, twitter: manusporny, G+: +Manu Sporny) >> Founder/CEO - Digital Bazaar, Inc. >> blog: The State of W3C Web Payments in 2017 >> http://manu.sporny.org/2017/w3c-web-payments/ >> >> >
Received on Friday, 23 March 2018 17:45:38 UTC