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Re: Summary of COGA review of EOWG videos

From: Kinney, Kris Anne <kakinney@ets.org>
Date: Wed, 7 Dec 2022 14:55:29 +0000
To: Julie Rawe <jrawe@understood.org>, "Bakken, Brent" <Brent.Bakken@pearson.com>, Kevin White <kevin@w3.org>
CC: public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org>
Message-ID: <PH8PR07MB963156809BDEF4C144BEF282D81A9@PH8PR07MB9631.namprd07.prod.outlook.com>
Dear Julie and COGA,
Thank you for all of these comments.  I believe all these comments can be addressed by replacing current footage with additional footage that they took of the actors, clipping sections, and/or changing the digital props being used.

Again, thank you all for your comments on scripts and the videos in such tight timeframes.

Thank you,
Kris Anne

Kris Anne Kinney
Senior Accessibility Specialist
Accessibility Standards and Inclusive Technology (ASIT)

An accessibility consultation early in a project helps avoid barriers later.  Submit an Accessibility Work Request <https://etsorg1.sharepoint.com/teams/rd/a11y/Lists/Accessiblity%20Work%20Requests/active.aspx> today.

From: Julie Rawe <jrawe@understood.org>
Date: Friday, December 2, 2022 at 2:44 AM
To: Kinney, Kris Anne <kakinney@ets.org>, Bakken, Brent <Brent.Bakken@pearson.com>, KevinWhite <Kevin.White@gov.scot>
Cc: public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org>
Subject: [EXTERNAL] Summary of COGA review of EOWG videos
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Hi, EO folks, kudos on getting this project so close to the finish line! Due to the incredibly quick turnaround request, COGA did not have time for the full team to review, but below are all the comments I put in the Frame files. Please note that I also created a Github issue<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fw3c%2Fwai-people-use-web-videos%2Fissues%2F332&data=05%7C01%7Ckakinney%40ets.org%7C26c0437932d84efd062908dad4391851%7C0ba6e9b760b34fae92f37e6ddd9e9b65%7C0%7C0%7C638055638952322177%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=u4VuhKkp0lloBPIZngFJaxzvOYatfG8MzH%2F1AHU%2BPe0%3D&reserved=0> to underscore the concerns from multiple team members about the Ian video, thanks.
Cognitive, Learning, and Neurological Disabilities


  *   Title and title voiceover: The word “Neurological” needs to be removed from the title. It should be “Cognitive and Learning Disabilities," which reflects the COGA feedback that EO had incorporated in the first sequence in EO's revised script<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwai-people-use-web-videos.netlify.app%2Fpeople-use-web%2Fvideos%2Fabilities%2Fcognitive%2F&data=05%7C01%7Ckakinney%40ets.org%7C26c0437932d84efd062908dad4391851%7C0ba6e9b760b34fae92f37e6ddd9e9b65%7C0%7C0%7C638055638952477920%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=6fafc737x96ZAjlwWqIZdLNdjGlW4874LykFkbiiLoQ%3D&reserved=0>.
  *   Last sentence: The closed caption is missing the last part of the url—the narrator says “slash people” but the closed caption ends the url after “WAI.”
Ian, data scientist with autism


  *   0:09: This video's stereotyping of an awkward white male with autism is very concerning. At a minimum, show Ian saying “Hello, I’m Ian” rather than having him stare blankly at the camera without talking while we hear his narrated voice say “Hello, I’m Ian.” This needs to be fixed.
  *   0:49: This is yet another instance where this video makes Ian look stereotypically awkward. It needs to be clearer why Ian is waving—he is not just waving out of the blue at the camera. He is waving because he successfully joined a videoconference and is waving at fellow participants. It would help if you added visuals of a few people who have logged into the same meeting as Ian. These visuals could be recycled from the people you show at the end of each video during the "It's about people" tagline.
  *   1:50: This awkward kitchen staging contributes to the overall awkwardness of the Ian video. Can you cut this part where he inventories the cooking pan on the office desk and instead show more of him holding the tongs or the peppers or looking at the tablet? The less attention you draw to the awkward cooking-pan-on-office-desk staging, the better.

Sophie, basketball fan with Down syndrome


  *   2:11: Please consider cutting the line “One day I’ll make it!,” which seems very out of place here. It comes right after Sophie says it takes her a long time to look up words in the dictionary. This sentence in this location implies that she will eventually have a much larger vocabulary. Simplest solution is to just to remove this line. But if you want to end her story on an upbeat, you could remove “One day I’ll make it!” and move to this spot the two lines that Sophie currently says at the beginning of this office scenario: “My dream is to become a senior assistant. I know I can do it!”

Stefan, student with ADHD and dyslexia


  *   0:44 Recommend cutting this sentence: "My dyslexia also causes uneven memory for me." The wording is hard to follow and it may not be accurate to say that dyslexia "causes" memory problems.

Elias, retiree with low vision, hand tremor, and short-term memory loss


  *   0:38: It’s confusing to see Elias look at the camera and talk, but his narration doesn’t match his mouth movements. It takes a while to realize the video is showing him talking to his daughter. This would be easier to understand that we're seeing a conversation if you show the daughter as the bigger image and him as the inset or show them both the same size.


Julie Rawe

Special Projects Editor

E: jrawe@understood.org<mailto:jrawe@understood.org>

Pronounced "raw" (like "uncooked")

She | her



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Received on Wednesday, 7 December 2022 14:55:48 UTC

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