RE: Copy paste for authentication

Hi Alastair and All,

IMHO, this is an issue of capability. For example, people with intellectual / learning disabilities may be capable of performing the steps needed for copy and paste, but not for inputting numbers, and vice versa. The SC must be inclusive of people with cognitive disabilities with different capabilities.

John

John Rochford
University of Massachusetts Medical School
Eunice Kennedy Shriver Center
Director, INDEX Program
Faculty, Family Medicine & Community Health
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From: Janina Sajka <janina@rednote.net>
Sent: Tuesday, September 15, 2020 7:01 AM
To: Alastair Campbell <acampbell@nomensa.com>
Cc: public-cognitive-a11y-tf@w3.org
Subject: Re: Copy paste for authentication


I have several accounts that occasionally employ this validation
strategy. In my experience it's most commonly triggered by my bringing
up a new machine with new browsers. This includes my recently acquired
new phone, but also a new PC this summer.

I never use copy and paste on these, personally. I simply remember the 6
digits. That's me. I'm sure that's unreasonable for people with
different disabilities.

I would note, however, that I always have the option to recieve this
code in my choice of media, usually a choice of SMS text, email, or
voice telephone.

I often take the latter as that allows me to position my browser in the
input field as the call is being placed to me and simply type the code
as I hear it on my speaker phone.

Best,

Janina

Alastair Campbell writes:
> Hi folks,
>
> An interesting question has come up about Accessible Authentication.
> https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fw3c%2Fwcag%2Fissues%2F1292&amp;data=02%7C01%7Cjohn.rochford%40umassmed.edu%7C300db8760e874960795e08d8596f1a6d%7Cee9155fe2da34378a6c44405faf57b2e%7C0%7C0%7C637357681005714783&amp;sdata=jcxKEDNmAYakcmx4G1V3WXVx%2BSBKNlG6G4dDPkDpcrU%3D&amp;reserved=0
>
> The crux of it seems to be: Is copy-pasting a code (e.g. a one-time access code) an issue?
>
> If that is a reliable method for the people this SC is aiming to help, we need to account for that.
>
> >From the experience of individuals in the group (directly or through observation), is copy-pasting a code (e.g. 6 digits) from one app to another a significant barrier?
>
> E.g. if you receive a 6 digit code via SMS, is pasting that into a website (or other app) an issue?
>
> Kind regards,
>
> -Alastair
>
> --
>
> @alastc / https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.nomensa.com%2F&amp;data=02%7C01%7Cjohn.rochford%40umassmed.edu%7C300db8760e874960795e08d8596f1a6d%7Cee9155fe2da34378a6c44405faf57b2e%7C0%7C0%7C637357681005714783&amp;sdata=st4MHcXEQF6%2FiAc80Sro1FNPplo3Cee83JVeuuumB2g%3D&amp;reserved=0<https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.nomensa.com%2F&amp;data=02%7C01%7Cjohn.rochford%40umassmed.edu%7C300db8760e874960795e08d8596f1a6d%7Cee9155fe2da34378a6c44405faf57b2e%7C0%7C0%7C637357681005714783&amp;sdata=st4MHcXEQF6%2FiAc80Sro1FNPplo3Cee83JVeuuumB2g%3D&amp;reserved=0>
>
>

--

Janina Sajka
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Linux Foundation Fellow
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