Re: Pattern: Provide help for complex content

On 12/03/2019 20:13, James A. wrote:
> I think your approach will make the pattern clearer. 

Actually I think I'm probably jumping ahead a bit as the review process 
will looked for gaps and overlaps.

My question was really whether to breakup the Pattern - so let's come 
back later. For now I'll add a mention of UI as well for now.

> My only comment is whether there are other types of complex information that should be mentioned. 

That seems likely, and having a pattern for each might be cumbersome. A 
brainstorm session might be useful as I could not find more in User 
Research and Gap Analysis or current Design Guide.

> For example graphs and tables may be complex in themselves, particularly if there are many options to select to change information (I am thinking about data visualisations and analytics here). 

In the More Details section I mention reasons for the complexity and the 
requirements ( I should have provided a link before). I slightly 
adjusted the text.

https://docs.google.com/document/d/1aJE2C0FzzzXgydEp0MNGSdDDvUTTsANViUVvciFK36k/edit#heading=h.xaitiryo8xhy

I was thinking of static content as there are other Patterns for Forms 
and controls, but interactive charts might be separate.

> The current pattern talks about forms and I see forms with if - then situation ie additional fields appear if you change a radio button, popups are introduced with limited instructions. Or forms can be so sparse I don't know what they are asking for.

I don't quite understand exactly what you are saying here about forms. I 
do touch on 'processes' in this and that's probably really always 
implemented with complex forms

  There are the Patterns:

* Build forms so that people make less mistakes  - and others in Objective 4
* Provide help for forms and non-standard controls

> Also does "complex content" include UI components? Toolbars and menus can be too complex for people with cognitive disabilities and there is some research on this.

There are other patterns that touch on this - but yes, I guess we are 
missing a specific pattern help for UIs.

Steve

> 
> -----Original Message-----
> From: Steve Lee <stevelee@w3.org>
> Sent: 12 March 2019 18:10
> To: public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org>
> Subject: Pattern: Provide help for complex content
> 
> The original design Guide content [1] is rather confusing but during my work on this I decide I had 3 distinct uses cases to drive the Pattern(s)
> 
> - I can understand complex content as contextually-relevant graphs, pictures and tables are provided to supplement it
> 
> - I can understand complex tables or graphs as extra help is provided to explain the important features
> 
> - I can understand a multi stage process as help is provided for all stages and the sequence is always clear
> 
> Does that seem correct?
> 
> In addition:
> 
> a) I'd rather split these into 3 separate patterns so there's 1 use case per pattern
> 
> b) They all seem to be more about providing good clear and self supporting content rather than "help" so perhaps should be moved to Object 3? Certainly the 1st one is a good candidate for this.
> 
> c) The first use case is a bit vague. What is 'complex' content?
> 
> Comments please.
> 
> Steve
> 
> 1: https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fw3c.github.io%2Fcoga%2Fdesign%2F%23provide-help-for-complex-information&amp;data=01%7C01%7Ca.james%40soton.ac.uk%7C4708234e10d34fec900d08d6a716048d%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&amp;sdata=Ioq13%2Ff%2FReoLjvFjBqunfr41Aa5YQBcvHBZs%2BQ0nygo%3D&amp;reserved=0
> 
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Received on Wednesday, 13 March 2019 09:47:37 UTC