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Re: User stories and user tests for the 3rd objective

From: lisa.seeman <lisa.seeman@zoho.com>
Date: Mon, 24 Jun 2019 14:45:53 +0300
To: "Steve Lee" <stevelee@w3.org>
Cc: "public-cognitive-a11y-tf" <public-cognitive-a11y-tf@w3.org>
Message-Id: <16b894cacc6.dc8c2ecf44876.7392049076112225669@zoho.com>
Hi Steve



This is part of the whole conversation with Janina - feeling the need to say what is different between our groups and general usability. As such it seems we need to leave in "as a user with impaired memory" or we are just reinforcing the problem that it is the same as general usability.



Iether way, let us discuss it next version. 




All the best

Lisa Seeman

http://il.linkedin.com/in/lisaseeman/, https://twitter.com/SeemanLisa







---- On Mon, 24 Jun 2019 12:28:12 +0300 Steve Lee <stevelee@w3.org> wrote ----



My only thought is that by using the standard Agile user story prefix 
'As a XXXX I want...' we are in danger of unnecessarily limiting the 
stories to certain people or functional disabilities. 
 
I feel it is much better to just leave that bit out and just capture the 
requirements in the stories. 
 
Steve 
 
 
On 23/06/2019 14:14, lisa.seeman wrote: 
> Hi Folks 
> 
> 
> The third objective 
> <https://w3c.github.io/coga/content-usable/#objective-help-the-user-find-what-they-need> in 
> the design guide is missing user stories. I have written up some. I 
> think they could be improved but are OK for this iterations of the 
> design guided. 
> Let me know if there are any essential changes that need to be made for 
> this iteration of the design guide. We hope to put them the draft in 
> tomorow. 
> 
> 
>       Help the user find what they need 
> 
> 
>         User testing 
> 
> Make sure your user groups for user testing has all the different 
> cognitive disabilities represented. Do not just ask questions, but ask 
> the user to do an action that demonstrates usability. 
> 
> Test for the following: 
> 
>   * Can the user easily  find each different page from the home page, 
>     without going down incorrect paths? 
>   * Can the user easily find each different page from the main page of 
>     each set of pages or template, without going down incorrect paths? 
>   * Can  the user identify what key information  and applications are 
>     available in the site from the home page? 
>   * Can the user can easily find the different key information and 
>     applications available in the site from the home page, without going 
>     down incorrect paths? 
>   * On each page, identify any critical functions  necessary to complete 
>     the main purpose of the page and important information. Is the user 
>     aware that this information and task are available as soon as the 
>     page loads? 
>   * On each page, identify any critical functions necessary to complete 
>     the main purpose of the page. Can the use find them easily without 
>     scrolling. Does the user know where to look the first time they try 
>     to find these functions? 
>   * On each page, identify any important information, including any 
>     information that may affect the well being of the user. Can the user 
>     find them easily without scrolling. Does the user know where to look 
>     the first time they try to find this information? 
>   * Some users are likely to pick up a screen and touch it by mistake, 
>     or they may click on the wrong item.  Can they always recover and go 
>     back to where they where via the standard back mechanism? 
>   * Can users always go back to the step they were at before via a 
>     standard mechanism? 
> 
> 
>         User stories 
> 
> This leads to the following user stories: 
> 
> 
>   * As a user who has memory impairments and weak language processing 
>     skills, I want to find  the content I need without looking in the 
>     wrong place. 
>   * As a user who has memory impairments, weak executive function and 
>     weak language processing skills, I want to know what 
>     important information and functions are on a site quickly and easily. 
>   * As a user who has memory impairments, weak executive function and 
>     weak language processing skills, I want to know what 
>     important information and functions are on a page, quickly and easily. 
>   * As a user who has memory impairments, weak spacial skills and  weak 
>     executive function and I often touch or click on the wrong item. I 
>     want to go back to exactly where  I was easily via a simple familiar 
>     action (that I use every time I touch or click on the wrong item). 
> 
> 
> 
> 
> 
> All the best 
> 
> Lisa Seeman 
> 
> LinkedIn <http://il.linkedin.com/in/lisaseeman/>, Twitter 
> <https://twitter.com/SeemanLisa> 
> 
> 
> 
> 
>
Received on Monday, 24 June 2019 11:46:26 UTC

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