RE: Joshue O Connor suggestion

Hi Lisa and All,

I agree with E.A.'s suggestion and with Mike's elaboration of it.

John

John Rochford<http://profiles.umassmed.edu/profiles/display/132901>
UMass Medical School/E.K. Shriver Center
Director, INDEX Program
Instructor, Family Medicine & Community Health
www.DisabilityInfo.org
Twitter: @ClearHelper<https://twitter.com/clearhelper>

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From: Michael Pluke [mailto:Mike.Pluke@castle-consult.com]
Sent: Tuesday, August 09, 2016 5:42 AM
To: EA Draffan <ead@ecs.soton.ac.uk>; lisa.seeman <lisa.seeman@zoho.com>; public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org>
Subject: RE: Joshue O Connor suggestion

I fully agree.

I think that, as an engineer, the "accessible feedback loop" gives a clear strong message about what is needed - and might be referred to from other success criteria.

Existing WCAG Success Criteria and anything else that we feel needs adding can cover how the feedback in that loop can be presented - a default modality, an alternate modality, user-configurable multimodal feedback (e.g. visual and spoken, visual and haptic, no feedback, etc.).

The definition of "accessible feedback loop" will need to give an indication of the timeliness of the feedback.

Best regards

Mike

From: EA Draffan [mailto:ead@ecs.soton.ac.uk]
Sent: 09 August 2016 09:56
To: lisa.seeman <lisa.seeman@zoho.com<mailto:lisa.seeman@zoho.com>>; public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org<mailto:public-cognitive-a11y-tf@w3.org>>
Subject: RE: Joshue O Connor suggestion

I like it - if we add timely and useful do we have to quantify what we mean by 'timely' and 'useful'?  Too much of a delay and they do not wait for the feedback and too complex - it does not help.   It has to be clear but also useful so the user understands the feedback and can act on it.

3.5.1 The success or failure of every action should be clearly indicated to the user with a timely and useful accessible feedback loop.

Best wishes
E.A.

Mrs E.A. Draffan
WAIS, ECS , University of Southampton
Mobile +44 (0)7976 289103
http://access.ecs.soton.ac.uk<http://access.ecs.soton.ac.uk/>
UK AAATE rep http://www.aaate.net/
http://www.emptech.info<http://www.emptech.info/>

From: lisa.seeman [mailto:lisa.seeman@zoho.com]
Sent: 08 August 2016 15:26
To: public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org<mailto:public-cognitive-a11y-tf@w3.org>>
Subject: Joshue O Connor suggestion

Joshue O Connor suggested the following change.

 3.5.1 The success or failure of every action should be clearly indicated to the user and visual rapid feedback should be available. Spoken feedback should be a user selectable option.

Would be better as.

3.5.1 The success or failure of every action should be clearly indicated to the user in an accessible feedback loop.

The term 'accessible feedback loop'  could be defined in the notes or understanding section?

This would cover multi modal access etc for all disability types.
I am not sure it is simpler -what does everyone else think

All the best

Lisa