RE: Distractions - always negative?

Hi Tony,

I like the front-loading idea. As we all know, I believe, error-message feedback front loaded upon form submission is an effective technique. 

John

-----Original Message-----
From: Anthony Doran [mailto:t.doran@texthelp.com] 
Sent: Friday, May 01, 2015 9:36 AM
To: EA Draffan
Cc: Neil Milliken; public-cognitive-a11y-tf@w3.org
Subject: Re: Distractions - always negative?

Hi All, 

I've been kicking this around some more...I think there's more here - a broader question. How should a user's attention be drawn to something effectively? There are two sides to distraction - what you should *not* do, and what you *should* do in it's place. It is often a requirement/need to draw attention. This is not always commercially driven. Cookie notifications, legal requirements, location restrictions, copyright notices etc. We cannot be abstinence only here, it's just not realistic IMO. 

 With emphasis in text we know that the most effective way is to bold the text as italics, underline and all caps all have issues. Bold does too, but less so. 

 Which brings back the question - how does someone effectively draw attention, with minimal impact on those with Cognitive challenges? At the end of it all we need to give developers recommendations they can follow. 

  I am thinking along the lines of front loading - all necessary messages at the start of a process. "You are about to start filling in a form XY for ZY, would you like live help, or extra time or XXXXXXX" rather than an overlay after 5 minutes. Might be a good starting point for discussion. 

T


 


On 1 May 2015 at 09:47, Anthony Doran <t.doran@texthelp.com <mailto:t.doran@texthelp.com> > wrote:


 Ok - this is interesting stuff ;) 

 How should a positive distraction work? - say if you do have a help pop up, or you do have a paywall or something else that *must* be there. What is the best possible user experience? Should we prefer one method over another, or ????

 There is ordering - distraction in the middle of something is worse than a notification as a part of starting something - say a form or similar. There is the form of the distraction - and how easy it is to close/banish forever/pay or whatever, for starters. 

 Thanks, T

 On 1 May 2015 at 09:12, EA Draffan <ead@ecs.soton.ac.uk <mailto:ead@ecs.soton.ac.uk> > wrote:
 

  Absolutely especially if you are about to select something that might delete all your work if you are not alerted to that fact by something that makes you pause! 

   

  Best wishes

  E.A. 

   

  Mrs E.A. Draffan

  WAIS, ECS , University of Southampton

  Mobile +44 (0)7976 289103 <tel:%2B44%20%280%297976%20289103> 

  http://access.ecs.soton.ac.uk <http://access.ecs.soton.ac.uk/> 

  UK AAATE rep http://www.aaate.net/ <http://www.aaate.net/>  

  http://www.emptech.info <http://www.emptech.info/> 

   

  From: Neil Milliken [mailto:Neil.Milliken@bbc.co.uk <mailto:Neil.Milliken@bbc.co.uk> ] 
  Sent: 30 April 2015 14:50
  To: Anthony Doran; public-cognitive-a11y-tf@w3.org <mailto:public-cognitive-a11y-tf@w3.org> 
  Subject: RE: Distractions - always negative?

   

  Hi Tony, 

   

  You raise a very valid point.

   

  Neil

  
________________________________


  From: Anthony Doran [t.doran@texthelp.com <mailto:t.doran@texthelp.com> ]
  Sent: 30 April 2015 14:41
  To: public-cognitive-a11y-tf@w3.org <mailto:public-cognitive-a11y-tf@w3.org> 
  Subject: Distractions - always negative?

  Hi All,  

   

     Just wanted to kick about an idea - is distraction always negative? For example if a site features some additional AT, say TTS or symbol support, they may wish to have an animation or something to draw your attention to it - or if they have active help they may have a help pop-over. 

   

     These things are distracting, and take focus from content consumption but do so for a positive reason. 

   

     So is distraction always a negative thing? 
  

   

  -- 

  Anthony Doran 
  Product Manager 
  
  T: +44(0)28 9442 8105 <tel:%2B44%280%2928%209442%208105>  
  
   <https://www.facebook.com/Texthelpers>    <https://twitter.com/texthelp>    <https://www.linkedin.com/company/texthelp>    <https://plus.google.com/u/0/+Texthelp/posts>  
  
   <http://www.texthelp.com/> 
  
  
  
  Texthelp, Lucas Exchange, 1 Orchard Way, Greystone Road, Antrim, Northern Ireland, BT41 2RU

  
  -- 
  Texthelp Ltd is a limited company registered in Belfast, N. Ireland with registration number NI31186 having its registered office and principal place of business at Lucas Exchange, 1 Orchard Way, Antrim, N. Ireland, BT41 2RU.




 -- 
 
 Anthony Doran 
 Product Manager 
 
 T: +44(0)28 9442 8105 <tel:%2B44%280%2928%209442%208105>  
 
  <https://www.facebook.com/Texthelpers>    <https://twitter.com/texthelp>    <https://www.linkedin.com/company/texthelp>    <https://plus.google.com/u/0/+Texthelp/posts>  
 
  <http://www.texthelp.com/>  
 
 
 
 Texthelp, Lucas Exchange, 1 Orchard Way, Greystone Road, Antrim, Northern Ireland, BT41 2RU




-- 

Anthony Doran 
Product Manager 

T: +44(0)28 9442 8105 

 <https://www.facebook.com/Texthelpers>    <https://twitter.com/texthelp>    <https://www.linkedin.com/company/texthelp>    <https://plus.google.com/u/0/+Texthelp/posts>  

 <http://www.texthelp.com/>  



Texthelp, Lucas Exchange, 1 Orchard Way, Greystone Road, Antrim, Northern Ireland, BT41 2RU

-- 
Texthelp Ltd is a limited company registered in Belfast, N. Ireland with registration number NI31186 having its registered office and principal place of business at Lucas Exchange, 1 Orchard Way, Antrim, N. Ireland, BT41 2RU.

Received on Monday, 4 May 2015 12:27:25 UTC