Re: Distractions - always negative?

So ARIA already has aria-live to let the user control async interruptions.
How about we use / extend that?

https://msdn.microsoft.com/en-us/library/windows/apps/hh465711.aspx



Steve Lee
OpenDirective http://opendirective.com

On 1 May 2015 at 15:53, Anthony Doran <t.doran@texthelp.com> wrote:

> Good point about the form filling and leaving validation to the end - I
> had not considered validation messages, those too are a distraction and
> when left to the end of a process may result in having to repeat, fix
> errors, repeat, fix errors in a loop of increasing frustration.
>
> Front loading the validation messages is a great idea IMO. Thanks you
> Jamie.
>
> T
>
> On 1 May 2015 at 15:39, Jamie Knight <Jamie.Knight@bbc.co.uk> wrote:
>
>> Hello Everyone,
>>
>> Good question. I can't answer immediate because I didn't really know what
>> the word distraction means.
>>
>> I had a look in the dictionary and it have two definitions:
>>
>> 1: a thing that prevents someone from concentrating on something else.
>>
>> 2: extreme agitation of the mind.
>>
>> With that in mind here are my first thoughts:
>>
>> 1: distractions are always bad. I don't want my mind agitated.
>> Distractions are about stealing focus. They _prevent_ a user from focusing
>> on something and completing a task etc.
>>
>> 2: There are a great many messages which need to be communicated to
>> users. Sometimes they may be communicated in a way which distracts the user.
>>
>> 3: limiting distractions is about making recommendation for how to
>> effectively communicate messages in non distracting non blocking ways
>>
>> 4: the messages mentioned in the other emails are either TIMELY (eg like
>> the delete button) or there for COMPLIANCE (cookie notice)
>>
>> 5: Therefore perhaps we need to discuss methods of communicating
>> important or timely messages without distracting the user.
>>
>> For example (based on what works for me)
>>
>> - rather than leave form verification to the end of a big form. Break it
>> down into smaller chunks (many smaller forms) and do the validation inline.
>> Eg I know each form Inout is valid before i move on to the next element.
>> Create forms which only display a submit button when the form is valid and
>> are effective in communicating invalid data rather than a model block or
>> warning step at the end.
>>
>> - create a cookie warning which on the second page defaults to acceptance
>> (this removing the distraction side effect quickly). This is how the BBC
>> cookie warning works.
>>
>> So in summery. I think distractions are bad, they are the side effect of
>> ineffective messaging between the page the user.
>>
>> It's a bit like using bold. If you use bold a small amount it is
>> effective.
>>
>> If you use bold all the time it becomes useless.
>>
>> Effectively many pages turn into a an attention seeking shouting match as
>> every page element tries to be important.
>>
>> Does that make any sense at all? Just my opinion *blush*
>>
>> Hope that helps,
>>
>> Jamie + Lion
>> ________________________________________
>> From: Anthony Doran [t.doran@texthelp.com]
>> Sent: 01 May 2015 14:36
>> To: EA Draffan
>> Cc: Neil Milliken; public-cognitive-a11y-tf@w3.org
>> Subject: Re: Distractions - always negative?
>>
>> Hi All,
>>
>> I've been kicking this around some more...I think there's more here - a
>> broader question. How should a user's attention be drawn to something
>> effectively? There are two sides to distraction - what you should *not* do,
>> and what you *should* do in it's place. It is often a requirement/need to
>> draw attention. This is not always commercially driven. Cookie
>> notifications, legal requirements, location restrictions, copyright notices
>> etc. We cannot be abstinence only here, it's just not realistic IMO.
>>
>>  With emphasis in text we know that the most effective way is to bold the
>> text as italics, underline and all caps all have issues. Bold does too, but
>> less so.
>>
>>  Which brings back the question - how does someone effectively draw
>> attention, with minimal impact on those with Cognitive challenges? At the
>> end of it all we need to give developers recommendations they can follow.
>>
>>   I am thinking along the lines of front loading - all necessary messages
>> at the start of a process. "You are about to start filling in a form XY for
>> ZY, would you like live help, or extra time or XXXXXXX" rather than an
>> overlay after 5 minutes. Might be a good starting point for discussion.
>>
>> T
>>
>>
>>
>> On 1 May 2015 at 09:47, Anthony Doran <t.doran@texthelp.com<mailto:
>> t.doran@texthelp.com>> wrote:
>> Ok - this is interesting stuff ;)
>>
>> How should a positive distraction work? - say if you do have a help pop
>> up, or you do have a paywall or something else that *must* be there. What
>> is the best possible user experience? Should we prefer one method over
>> another, or ????
>>
>> There is ordering - distraction in the middle of something is worse than
>> a notification as a part of starting something - say a form or similar.
>> There is the form of the distraction - and how easy it is to close/banish
>> forever/pay or whatever, for starters.
>>
>> Thanks, T
>>
>> On 1 May 2015 at 09:12, EA Draffan <ead@ecs.soton.ac.uk<mailto:
>> ead@ecs.soton.ac.uk>> wrote:
>> Absolutely especially if you are about to select something that might
>> delete all your work if you are not alerted to that fact by something that
>> makes you pause!
>>
>> Best wishes
>> E.A.
>>
>> Mrs E.A. Draffan
>> WAIS, ECS , University of Southampton
>> Mobile +44 (0)7976 289103<tel:%2B44%20%280%297976%20289103>
>> http://access.ecs.soton.ac.uk<http://access.ecs.soton.ac.uk/>
>> UK AAATE rep http://www.aaate.net/
>> http://www.emptech.info<http://www.emptech.info/>
>>
>> From: Neil Milliken [mailto:Neil.Milliken@bbc.co.uk<mailto:
>> Neil.Milliken@bbc.co.uk>]
>> Sent: 30 April 2015 14:50
>> To: Anthony Doran; public-cognitive-a11y-tf@w3.org<mailto:
>> public-cognitive-a11y-tf@w3.org>
>> Subject: RE: Distractions - always negative?
>>
>> Hi Tony,
>>
>> You raise a very valid point.
>>
>> Neil
>> ________________________________
>> From: Anthony Doran [t.doran@texthelp.com<mailto:t.doran@texthelp.com>]
>> Sent: 30 April 2015 14:41
>> To: public-cognitive-a11y-tf@w3.org<mailto:
>> public-cognitive-a11y-tf@w3.org>
>> Subject: Distractions - always negative?
>> Hi All,
>>
>>    Just wanted to kick about an idea - is distraction always negative?
>> For example if a site features some additional AT, say TTS or symbol
>> support, they may wish to have an animation or something to draw your
>> attention to it - or if they have active help they may have a help pop-over.
>>
>>    These things are distracting, and take focus from content consumption
>> but do so for a positive reason.
>>
>>    So is distraction always a negative thing?
>>
>> --
>> Anthony Doran
>> Product Manager
>>
>> T: +44(0)28 9442 8105<tel:%2B44%280%2928%209442%208105>
>>
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>> --
>> Anthony Doran
>> Product Manager
>>
>> T: +44(0)28 9442 8105<tel:%2B44%280%2928%209442%208105>
>>
>> [http://www.texthelp.com/designimages/fbemail.png]<
>> https://www.facebook.com/Texthelpers>  [
>> http://www.texthelp.com/designimages/twemail.png] <
>> https://twitter.com/texthelp>   [
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>> [http://www.texthelp.com/designimages/emailsig-logo.png]<
>> http://www.texthelp.com/>
>>
>>
>>
>> Texthelp, Lucas Exchange, 1 Orchard Way, Greystone Road, Antrim, Northern
>> Ireland, BT41 2RU
>>
>>
>>
>> --
>> Anthony Doran
>> Product Manager
>>
>> T: +44(0)28 9442 8105
>>
>> [http://www.texthelp.com/designimages/fbemail.png]<
>> https://www.facebook.com/Texthelpers>  [
>> http://www.texthelp.com/designimages/twemail.png] <
>> https://twitter.com/texthelp>   [
>> http://www.texthelp.com/designimages/inemail.png] <
>> https://www.linkedin.com/company/texthelp>   [
>> http://www.texthelp.com/designimages/gmail.png] <
>> https://plus.google.com/u/0/+Texthelp/posts>
>>
>> [http://www.texthelp.com/designimages/emailsig-logo.png]<
>> http://www.texthelp.com/>
>>
>>
>>
>> Texthelp, Lucas Exchange, 1 Orchard Way, Greystone Road, Antrim, Northern
>> Ireland, BT41 2RU
>>
>> --
>> Texthelp Ltd is a limited company registered in Belfast, N. Ireland with
>> registration number NI31186 having its registered office and principal
>> place of business at Lucas Exchange, 1 Orchard Way, Antrim, N. Ireland,
>> BT41 2RU.
>>
>
>
>
> --
> *Anthony Doran*
> Product Manager
>
> T: +44(0)28 9442 8105
>
>  <https://www.facebook.com/Texthelpers>   <https://twitter.com/texthelp>
> <https://www.linkedin.com/company/texthelp>
> <https://plus.google.com/u/0/+Texthelp/posts>
>
> <http://www.texthelp.com/>
>
>
>
>  Texthelp, Lucas Exchange, 1 Orchard Way, Greystone Road, Antrim, Northern
> Ireland, BT41 2RU
>
> --
> Texthelp Ltd is a limited company registered in Belfast, N. Ireland with
> registration number NI31186 having its registered office and principal
> place of business at Lucas Exchange, 1 Orchard Way, Antrim, N. Ireland,
> BT41 2RU.
>