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[Draft] Contacting Organizations about Inaccessible Websites

From: Cam Nicholl <Cam.Nicholl@shaw-trust.org.uk>
Date: Tue, 16 Feb 2010 20:00:50 -0000
Message-ID: <C53261FF4234974CBBD9D99FA93215E80ACB4CF6@STCOLOEXCH01.shaw-trust.org.uk>
To: <wai-eo-editors@w3.org>
Hello,

I read with interest the draft - Contacting Organisations about Inaccessible Websites just now and hope I am not too late to provide feedback?

I think this is a good clear approach, not too overburdened with text and not with hostile overtones.  Great!

The only thing I would suggest is in the 'Further Action to consider' section I think it would be sensible to provide a numeric list of actions to consider, and I suggest that 'contacting a senior person in the organisation' would be preferable before blogging about an inaccessible site.  
Many organisations PR and Media departments use google alerts to identify how their organisation is being talked about, so blogging prior to talking may be less effective.

Hope this is of help.

Kindest regards

Cam

Cam Nicholl

Sales & Service Development Manager
Web Accessibility Services
Shaw Trust
8-10 The Courtyard
Darcy Business Park
Llandarcy
Neath SA10 6EJ

Mobile: 07973 234489
Direct line:    01554 834257

Email:       cam.nicholl@shaw-trust.org.uk     
Web:       http://www.shaw-trust.org.uk/website_accessibility    

  
Received on Wednesday, 17 February 2010 00:06:33 GMT

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