- From: Confidenceworld <sean.mcpheat@ntlworld.com>
- Date: 8 Jan 2005 16:00:30 -0000
- To: "Friend" <www-xml-linking-comments@w3.org>
----------------------------------------------------------------------------------------------- Awesome Confidence Newsletter ----------------------------------------------------------------------------------------------- http://www.confidenceworld.com ----------------------------------------------------------------------------------------------- Saturday, January 8, 2005 ----------------------------------------------------------------------------------------------- Saturday, January 8, 2005, Hi Friend, In this edition: * GOLD article - Have the confidence to say what you mean * Learn how to be an excellent Small Talker! * Get a TOP 5 ranking in Google and Yahoo! See ya next time! Sean ----------------------------------------------------------- * Have the confidence to say what you mean An exercise to help you rewrite your standard script, and avoid beating around the bush. Everyone knows that communication is not a perfect science. We often censor ourselves and filter our true thoughts resulting in watered down messages, lots of beating around the bush, and innuendo. And adding to the resultant confusion is the parallel filtering and censoring that often occurs by the recipient of your message. Their own assumptions, ways of looking at the world, and let's face itbaggagealso get in the way of our ability to convey a clear message. If you've ever been told you should be more clear about what you mean, or if that old adage "say what you mean, and mean what you say" has somehow become your personal theme song, then read on, because following are some tips for how you can learn to say what you mean, and increase your chances of being clearly understood by others. Assess your current style -------------------------- Monitor your current communication practices and style. Do you tend to beat around the bush? Do you hold back from expressing your true feelings? Do you find it hard to ask for what you need from others? Identify your unique challenges, and then make a commitment to being more aware as you interact with others, of how much and when you're falling into those traps. Find your true voice -------------------- Get more in touch with the authentic thoughts and feelings within. Here, I want you to do a little exercise. Pick a recent conversation that didn't go particularly well maybe you felt you weren't exactly successful at getting your message across. Take a sheet of paper and fold it in half vertically, so that you now have a left and right column. In the right column, I want you to write the conversation down exactly what was saidas best you can remember. C apture it as if you were writing a script. For example: John: Blah blah blah Me: Blah blah blah Once you've captured the essence of the conversation, reread it and place yourself back in that conversation. As you read through it, I want you to pause after each exchange. For example: John said: blah blah blah I said: blah blah blah Pause Now, ask yourself, what were your unspoken thoughts in that pause? How do they compare with what was actually said? Were they different? If so, write down in the left column, exactly what your unspoken thought or response was. It's critical that you be honest in doing this exercisein other words, don't hesitate to write things like: I thought "What a jerk!" Or, I thought "Over my dead body!" Or, I felt really angry but didn't show it. Work through the entire conversation, then identify how many times there was a discrepancy between what you thought and felt, and what you actually said. Find your new language, and start saying what you really mean Find comfortable language that enables you to really express yourself. Now, here's your practice in saying what you mean. Go back to your sheet of paper and take 1 to 3 examples of a thought you had that was unexpressed. Turn each into a statement you could have made to get your point across. For example: I thought "What a jerk!" I could have said, "John, I don't feel that's an appropriate or fair statement." Notice that the second statement does not attack or insult John, but does clearly and honestly communicate your dissatisfaction with his last comment. Rewrite your script ---------------------- Now that you have explored a few ways you might use alternate language to get your point across, rewrite the whole conversation. How might it have looked if indeed, you said what you meant to say at every turn? It's ok to guess at John's responses. Go ahead and give it a try. How might that have felt? Some additional tips to help you get heard ------------------------------------------- Saying what you mean is the first step to making sure your messages get conveyed. Making sure you get heard, is the next. To increase your chances you'll be heard, ensure your comments: o Are specific Avoid saying things like "you always" or "you never" which can serve to discredit an otherwise valid point. o Name your emotion If you feel angry, say so. Keeping things focused on facts can create room for disagreement, or different perspectives. It's difficult, on the other hand, to argue with the way someone feels as a result of your words/actions. o Are assertive Instead of saying "It would be nice if " or "I just wish you'd ", just say "I need you to do X from this point forward." o Aren't attacking Instead of saying "You're a jerk" which doesn't address the real problem (although you might feel it does at the time), the real problem is an action or statement that you disagree with. Target the real problem. o Invite the other individual to engage Ask questions like, "What do you think?" Then be sure to listen. So, that's it. You've rewritten your script and learned a few tips. Now, get out there and start expressing yourself! ----------------------------------------------------------- Have you got a business website? Would you like to know how to get a TOP 5 ranking in Google and Yahoo? Yes? Then you need to check out: www.searchengineranking-no1.com ------------------------------------------------------------ Would you like to know how to make excellent small talk with people? Are those deathly silences driving you mad? Yes? Check out: http://www.confidenceworld.com/greatconversation.htm ------------------------------------------------------------ -- To stop further mailings or to change your details visit: http://getresponse.com/r?p=01ob/2S/B42wtV2Nb
Received on Saturday, 8 January 2005 16:18:26 UTC