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avoiding duplication when exit event occours

From: yanyang fang <f_yanyang@hotmail.com>
Date: Wed, 15 May 2002 12:44:51 -0400 (EDT)
To: www-voice@w3.org
Message-ID: <F97VIXBvPJB5qn6HIr600017f50@hotmail.com>

Hi, everybody

I am trying to avoid duplcation, but have no idea at all.
the senario is that in banking system, customer can say exit at any 
processing  point, he will be asked( you have selected exit, do you really 
want to do this?" if he says "no", as a designer I would like to let him 
back to where he was. for example, if he was in the file validation.vxml 
which validate his membership , then he will be back this file. If he was in 
main menu, then he should come back to main menu,

so how can I handle this circumstance? I have a root file to hand this kinds 
of events such as operator, so that I wish to handle "exit" event in this 
root file as well, but not
distribute exit event in each of file. the code could be

<catch event="exit>

if event=mainmenu.exit

go to mainmenu.exit

if event=validation.exit

go to validation.vxml


Can voicexml handle this? Any idear and suggestion you could offer to me?

Thanks in advance

Kind regrards


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Received on Wednesday, 15 May 2002 17:46:20 UTC

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