- From: Julian H Jones <elimerl@gmail.com>
- Date: Fri, 26 Sep 2008 22:33:02 +0100
- To: Etienne Miret <elimerl@gmail.com>
Thanks for your email - my answers are inserted below Etienne Miret wrote: > Hello, > > After downloading your file, I’ve been able to validate it by upload > without any problem. > > By chance, was the error you got “Line 1, Column 0: end of document in > prolog.”? YES (or something very similar) > If so, it means the validator received an empty file and there > was an error at some point of the uploading process itself. It could > be > due to a firewall, a broken browser, any security software or a bug in > the validator itself. > > Does the problem always happens when you validate withe file upload? > No - prior to the reported incident I've always been very satisfied with the operation of the Validator and I normally only use the upload function. But, at the time of the failure it was only the upload function that didn't work properly, the URI function worked OK. > Does it occurs with different browsers? > I was using Netscape 7.2 - and have done so for about 4 years. Didn't try with MSIE7 However. I tried again about 5 hours later in the same day (using Netscape) and upload worked satisfactorily. So, what ever the problem was - it went away later in the day. Also, I had not rebooted my machine since the failed attempt. So, I was pleasantly surprised! I have just tried now to validate two different files from different folders (and with different DOC statements) and they validated OK in both cases. > Have you changed anything in your software/hardware configuration > since > last time everything was OK? > Not that I know of. (But Windows updates and Symantic updates occur almost randomly). Thanks for your response - I'm happy for you to close this incident as I can't reproduce it now. Also, I was able later in the day to validate the updates I had been making. > Regards, > > > -- Julian H Jones Romsey, UK. Phone: +44 (0) 1794 514902 Email: jones2@f2s.com
Received on Saturday, 27 September 2008 08:04:26 UTC