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From: Erik C Hofer <ehofer@umich.edu>
Date: Fri, 7 Dec 2001 16:35:03 -0500 (EST)
To: "Undisclosed.recipients:;"<nobody@umich.edu>
Message-ID: <Pine.SOL.4.33.0112071632530.892-100000@centipede.gpcc.itd.umich.edu>
Hi.  We are organizing a workshop on "Automatically Evaluating the
Usability of Web Sites".  This workshop will be held at the upcoming CHI
2002 conference in Minneapolis (www.acm.org/sigchi/chi2002/).

We're contacting you because your organization is involved in building
tools for web site analysis, and we feel your organization could provide a
valuable contribution as well as benefiting from interacting with others
in the field.  We'd like to invite you or someone in your organization to
submit a position paper for the workshop.

Please contact us if you have any questions about submitting or how the
workshop is organized.

Erik Hofer and Tom Brinck
ehofer@umich.edu, tom@diamondbullet.com

Call for Participation
CHI 2002 Workshop on
Automatically Evaluating the Usability of Web Sites

CHI 2002 Conference Information:  www.acm.org/sigchi/chi2002/
Workshop Date:  April 21-22, 2002
Location:  Minneapolis Convention Center, Minneapolis, MN, USA
Submissions Due:  January 25, 2002
Participants Notified of Acceptance:  February 22, 2002
CHI 2002 Early Registration Deadline:  March 7, 2002
CHI 2002 Workshop Fee: $180


Automated tools can help web designers and usability specialists evaluate
and improve web sites.  With automated tools they can improve usability,
save evaluation time and cost, and achieve more consistent, higher-quality
results.  Examples of automated usability tools include code parsers and
evaluators, image analysis tools, usage measurement tools (such as hit log
analysis and instrumented browsers), semi-automated tools to aid the human
evaluator, design evaluation and advice in web development tools, and
automated online surveys.  This two-day workshop will examine the variety
of techniques for automating usability, establish key requirements for
evaluation tools, and examine how these tools fit within an overall web
design process.


Participants will be selected to provide a diversity of backgrounds and
approaches reflected in their 2-4 page position papers.  Your position
paper should include a brief biographical sketch and a description of your
related experience.  If you have a tool or approach for automatic
evaluation, we'd like to see a sample of the evaluation results (for
comparison, those who are able should use their tool to evaluate

In the position papers, we encourage people to consider addressing one or
several of the following topics:

(1)  Technologies for Automated Evaluation:  What technologies are used?
What metrics do they use?  What are the difficult aspects to automate?
What specific features are supported?  What are the requirements for such
a tool?

(2)  Usability and Design Process:  How do automated tools fit into an
overall design process?  Where do they save money and provide value?
Which aspects should be automated and which should be manual?  How do we
make automated tools that are easy-to-use, efficient, and helpful to the

(3)  Application Domains and Design Standards:  Where are these tools most
useful?  What domains can they be applied to?  How can they be or have
they been particularly successful at solving problems in those domains?
What types of design questions are resolved?  How do automated tools help
establish design standards and help designers apply standards?

(4)  Overall Frameworks:  How do the various methods integrate and how can
their techniques inform each other?  What are the most promising
techniques that haven't yet been tried?  What do we still need to learn
about design guidelines?  What are the hard open problems?

Submission should be sent as an attachment to email as an HTML file.
Contact the organizers if you have any questions.  All submissions are due
no later than January 25, 2002.


Before the workshop, each participant should read all the position papers,
which will be available on the workshop web site.  A few will be asked to
prepare 10 to 15 minute presentations.  Those who are able to demo
evaluation tools should prepare their demos (however, we will not have
technology support at the workshop, so demos should be self-contained).
In addition, we hope to be able to prepare a collection of papers based on
the workshop for publication.


Send position papers (HTML formatted) to Tom Brinck: tom@diamondbullet.com
Workshop web page: www.usabilityfirst.com/auto-evaluation


Tom Brinck
Diamond Bullet Design
315 W. Huron, Suite 140
Ann Arbor, MI  48103  USA
Tel:  +1 (734) 665-9307
Fax: +1 (734) 665-9353

Erik Hofer
University of Michigan
School of Information North, 3rd Floor
1075 Beal Avenue
Ann Arbor, MI 48109 USA
Tel:  +1 (734) 657-6437


Tom Brinck is a co-founder and officer at both Diamond Bullet Design,
a web design and usability consulting company, and RetroAccess, an
online service for automatically evaluating and repairing the
accessibility and usability of web sites (www.retroaccess.com).  He is
also an adjunct faculty member at University of Michigan, where he
teaches user interface design and web usability.  Tom is the principal
author of the book "Usability for the Web: Designing Web Sites That
Work".  He has worked at Apple Computer, Toshiba, and Bellcore,  where
he's done research on user interfaces for education, speech
interfaces, and groupware.

Erik Hofer is a graduate student at University of Michigan's School of
Information.  He is a research assistant at UM's Collaboratory for
Research on Electronic Work, where he studies
geographically-distributed work.  He is also a usability intern at
Diamond Bullet Design, where he is investigating web site usability
metrics that can be applied in automatic analysis.
Received on Friday, 7 December 2001 16:35:20 UTC

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