Seminar invitations: Global Information Access, Local Information Management: The Story of IRS Tax Map

Dear All,

We are very pleased to announce our next XML SIG New York meeting on March
8th in Midtown Manhattan.

Michel Biezunski and Steve Newcomb will share their experience applying
Topic Map concepts to design and implementation of Tax Map in IRS.
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Like other large enterprises, the IRS consists of diverse and evolving local
cultures, and there is need for globally integrating the information they
produce. Tax Map is an application that IRS is using to help their call
center employees better answer questions from taxpayers, and to provide the
general public with topic-oriented access to IRS's diverse information
products.

Tax Map's ease of use is due to its internal sophistication. Tax Map imposes
no constraints on existing local production processes, and it contains
auditing tools featuring a graph navigation system helping maintainers
ensure high product quality.

IRS Tax Map is based on the ISO 13250 Topic Maps standard, which establishes
a rhetoric for sharing and integrating information about shared subjects of
conversation that may be discussed in diverse ways. other large enterprises,
the IRS consists of diverse and evolving local cultures, and there is need
for globally integrating the information they produce. Tax Map is an
application that IRS is using to help their call center employees better
answer questions from taxpayers, and to provide the general public with
topic-oriented access to IRS's diverse information products.

Tax Map's ease of use is due to its internal sophistication. Tax Map imposes
no constraints on existing local production processes, and it contains
auditing tools featuring a graph navigation system helping maintainers
ensure high product quality.

IRS Tax Map is based on the ISO 13250 Topic Maps standard, which establishes
a rhetoric for sharing and integrating information about shared subjects of
conversation that may be discussed in diverse ways.
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 For more details and to register please visit
http://cogx.com/?si=urn:cogx:resource:xmlsig2010-tm

Hope to see you at the event,

--Nikita