- From: MSN Customer Support <webmaster@msn.com>
- Date: Thu, 25 Oct 2001 20:10:30 -0700
- To: <wai-report@w3.org>
- Message-ID: <00e401c15dcb$c49ea4c0$48e6c90a@ecityinetres.microsoft.com>
Thank you for your e-mail message to MSN webmaster. We would like to assist you with your question and request you go to the appropriate link below for the product you are inquiring about. The link will take you directly to that product's online help with instructions on how you may contact us directly. This will provide you the timeliest response. For MSN Internet Access, go to http://supportservices.msn.com/us/help.asp. For Hotmail, go to http://www.hotmail.com, then click "Help" on the upper middle part of your screen. For MSN Messenger, go to http://messenger.microsoft.com, select the applicable Messenger client on the left navigation bar, then click "Help." For MSN Gaming Zone, go to http://support.microsoft.com/directory/content.asp?ID=FH;EN-US;gmz. For MSN MoneyCentral, go to http://support.microsoft.com/directory/content.asp?ID=FH;EN-US;mnyc&SD=GN&FR=0&LN=EN-US. For Microsoft Passport, go to http://www.passport.com/Consumer/ConsumerQA.asp?lc=1033. For Microsoft software applications such as Office or Windows, go to http://support.microsoft.com/directory/. For MSN Web Communities, Member Directory or support for files you have saved to MSN, go to http://communities.msn.com/home, then click "Help" on the upper middle part of your screen. For MSN Chat, go to http://chat.msn.com/default.msnw, then click "Help" on the upper middle part of your screen. For bCentral, go to http://www.bcentral.com/help/overview.asp. For MSNBC, go to http://www.msnbc.com/m/info/help.asp. For help with MSN.com, MSN Search or any other MSN property not mentioned above, go to http://www.msn.com, then click "Help" on the upper right-hand part of your screen. This is an unmonitored e-mail address so please be sure to go to one of the links above. We value your business and thank you for using the Microsoft network of web sites. --- Original Message --- From: wai-report@w3.org To: webmaster@msn.com Sent: Oct 25 2001 7:53PM Subject: WAI Report on http://ca.msn.com/ Hello, This message comes to you from the W3C WAI (World Wide Web Consortium Web Accessibility Initiative) report tool at http://www.w3.org/WAI/report. URL: http://ca.msn.com/ Date: Thu Oct 25 22:24:36 2001 Your web site has been found to have to one or more accessibility problems. This is not an automatic evaluation. This message is the result of an individual's review of your page or site (refer to the cc: field). This person experienced difficulty accessing your page either due to a disability (visual, auditory, physical, or cognitive) or due to device limitations (poor connection bandwidth, no support for graphics or support turned off, a voice interface such as a webphone, etc.). Please consider their comments below. with: Mozilla 0.9.5 The reviewer found the following accessibility problems with your page or site. Each item is followed by a link to relevant information in the Web Content Accessibility Guidelines 1.0 (that you can find at http://www.w3.org/TR/WAI-WEBCONTENT): Page inaccessible and no alternative page available (Refer to Checkpoint 11.4) Other: Completely blocks access to browsers other than Internet Explorer 5, including browsers that are entirely standards-compliant (I tried Opera 5, Mozilla 0.9.5, and Konqueror). The only thing I see are links for downloading Internet Explorer for Windows or Macintosh (useless, since I use Linux). You say you're complying to the standards, but you're not: being standards compliant includes being *accessible*, i.e. by any standards-compliant browser. Your name and the url of your page, along with the names of other page reviewed using this tool, have been entered in a W3C WAI database that we maintain (currently implemented as an archived mailing list visible at http://lists.w3.org/Archives/Public/wai-report-db). Please take the time to review
Received on Thursday, 25 October 2001 23:11:41 UTC