RE: W3C - Supporting Document research - Discussion guide

Happy for your input.

This is a general explore so I would probably not put specific questions but topics for exploration. The facilitators will be able to ask appropriate questions to illicit the information needed.

For example,


·         Initial thoughts on what the page might provide

·         Information prioritisation

I am sure there are other things you are interested in.

Thanks

Kevin

Kevin White
Head of Digital Accessibility
Phone – 0131 244 7811 (Extension 47811)
Mobile – 07827 991 786

From: Hidde de Vries <hidde@w3.org>
Sent: 08 May 2020 14:58
To: White K (Kevin) <Kevin.White@gov.scot>
Cc: wai-eo-editors@w3.org; Palmer M (Mark) <Mark.Palmer@gov.scot>
Subject: Re: W3C - Supporting Document research - Discussion guide

Hi Kevin,

Hope all is well, sorry to hear you have so many surprise meetings!

Thanks for sending these, I think it is a very good start.

I think for now the scope is Understanding and Techniques documents. QuickRef is mentioned in some of our use cases, because we think for some users it is how they end up at Understanding/Techniques documents.

Curious what you were thinking for the questions… let me know if you'd like input there.

Have a great weekend,

Hidde
—

Web Accessibility Specialist ・ https://w3.org/people/hidde ・ Web Accessibility Initiative (WAI) at World Wide Web Consortium (W3C)


On 1 May 2020, at 12:37, <Kevin.White@gov.scot<mailto:Kevin.White@gov.scot>> <Kevin.White@gov.scot<mailto:Kevin.White@gov.scot>> wrote:

Hi All,

Sorry, I am going to have to submit late apologies for this week as well. Seems that meetings are coming out of the woodwork all over the place.

Shawn, Hidde, I have not forgotten the idea of giving some primary research for the supporting documents redesign work. Just keeps popping off the bottom of my todo list. I have worked up a discussion guide using the scenarios in the current user flows. I have tried to create a bit of a scenario for different roles to give a better framework for the exercise.

I haven’t put in probe questions as yet. I am conscious that you have some specific areas of enquiry that could be added here.

Also, I noted that a lot of the use cases included other resources … I wasn’t sure if the plan was to look at those as well.

Happy to discuss this,

Kevin

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